Apple can’t win here. If they had sent the sleek, easy to carry tools this author asked for, the author would complain about the pathetic tools they are providing. Really disappointed in The Verge on this article. Could have been a cool piece about the specific tech that Apple provides, but instead it’s framed so disingenuously that I come away not feeling particularly good about right to repair in general. It no lon…
I ran an iOS sales and repairs service for years, eventually stopping around the iPhone X era. I had decent third-party tools, but despite being careful, I'd still break peoples' devices on rare occasion and have to eat the cost. The adhesive they use to bind the screen to the body has gotten consistently tougher over the years, to the point where there really isn't a reliable way for someone to do it correctly on th…
Using screwdrivers to pry will very likely crack the screen and if that's the only tool available, one ought to wait on repairs the right tools are available. Using a screwdriver would otherwise introduce scratches / chips in the areas you'd insert / slide it through. One has to use a material that's softer than the contact material and non-abrasive. It also requires a lot of patience, but it pays off. I don't really know if that's knowledge someone can get in under 30 minutes of internet research, but if it is, I don't expect that onus to fall on a manufacturer.