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Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

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Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#361
People who understand manufacturing will think this is great.

Those who do not will think this is excessive, if not ridiculous.

It's a matter of having the sufficient context. If I was interested in repairing my iPhone this is precisely the toolset I would want to have in front of me. No question about it. This is the kind of tooling you need for process-controlled disassembly and reassembly. Regardless of what you are doing, there's nothing better than using the right tool for the job. It can make a massive difference in outcomes.

I found a video showing their use. As someone who has designed a lot of production tooling over the last thirty years, I appreciate the purpose and design of the tools Apple is shipping. To beat the message to death: The right tool for the job ensures success.

I can understand how this can look from the perspective of those with no experience in manufacturing, yields and reliability. I get it. This is likely precisely the tools Apple uses to repair your phone when they do it. They have to because they need to ensure the repair process delivers reliable products.

Coincidentally, we had an interesting experience this past week. One of my kids dropped his Android phone and cracked the screen. My wife, against my objections, decided to take it to one of those repair shops at the mall. Well, $130 later the phone's speaker didn't work and it would vibrate nonstop when you plugged it into the charger.

I decided to now go there myself with the phone and see what they would do about it. I stood there the entire time and watched this guy take the phone apart again. I never told him that I was an engineer, much less about my experience in manufacturing.

Let's put it this way: If someone in a manufacturing environment handled any kind of a device like this guy did in front of me, they would have been fired instantly. Stupid tools. Horrible process. Laughable, really, he had an ESD mat on the counter and yet he was walking around and not grounded himself. The process was not clean. He really didn't have enough knowledge to know what he was dealing with. He was using latex or nitrile gloves (not ESD gloves) and the tips of the glove index fingers were cut out so he could use his fingertips to grasp stuff. He was touching the boards indiscriminately as he did the work, not even trying to just grab from the edges as a way to mitigate potential ESD damage.

Three disassemble-reassemble cycles later (I stood there and watched the whole thing) he gave up and offered a full refund of the $130. I walked away with a phone with a cracked screen, only that now it wasn't working. It worked fine with a screen having a single crack on it, nothing wrong with it beyond that.

Of course, I went there knowing full-well that I was going to have to buy a new phone. I knew what happened before I even stepped foot in that store, it was likely ESD damage during handling.

Here's the kicker: The brand new phone from Verizon, after discounts, was $180. Better phone, brand new, next-generation and all that.

It all came down to using the wrong tools for the job and not having a clue really. Interestingly enough, while I was there a woman came into the store with a similar problem.

Oh, yeah, he also offered me a previously repaired phone "at a really good deal". Brilliant.

https://www.youtube.com/watch?v=V6u4MepcI0A

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#362

Earlier quoted context omitted.

Which one inflates the new tires, the jack or the wrench?

The tire shop who mounted the tires on the wheels, or a simple bike pump.

But I thought changing the wheels was a simple process you could do at home with the tools provided with the car?

A bike pump and a tire shop aren't provided with the car. Hell, most don't come with jacks or a wrench either. Some won't even include a spare tire/wheel nowadays.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#363
post #266

Earlier quoted context omitted.

You might just as well argue the opposite: American gas and car prices don't factor in the huge externalities of a badly engineered gas guzzler (and I don't think they are priced in in the EU either). So you get around in things that are far too heavy and need huge engines. Granted, the real solution would be to get rid of most personal vehicles with engines, but you can just look at the displacement of F1 cars to kn…

>You might just as well argue the opposite: American gas and car prices don't >Oh FFS quit with the trope slinging.factor in the huge externalities It takes a special kind of insanity to argue in favor of displacement taxes. The environment doesn't care how wide your pistons are or how far they move. It cares about the fuel burned. If you wanna tax the externality tax fuel. >of a badly engineered gas guzzler Because…

It is somewhat funny how you argue that American engines are quite economical for their size. So you agree that in comparison to small engines they are less fuel efficient? Also just looking at how many European and Japanese cars are sold in the US vs the other way around is pretty telling.

That said I agree that taxing fuel over car taxes would likely be a good thing, however I think there is also the view of taxing car ownership because they take up space in particular in cities.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#364

Earlier quoted context omitted.

> You have to admit that requiring 79 lbs of equipment, a 1200$ deposit, and so much effort just to swap a friggin’ battery is a tad overkill You know people were swapping batteries long before this was available, right? And that you don’t have to rent the official factory tools? Apple did a great thing by providing this option at a loss to themselves. The fact that people are rushing to criticize the move suggests m…

> Apple did a great thing by providing this option at a loss to themselves. Apple is no saint. Right to repair became popular and it's getting law. If it's at a loss, it's a consequence because they made repair hard.

Yup.

In this case, let the law prevent a certain outcome.

Let the market figure out how to cope.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#365

Reading this article and the comments here makes me quite sad. 1. The repair kit described here is not mandatory for anyone to rent to be able to buy the parts. You can just buy the parts alone and use whatever tools you want. If you attempt your own repair, you should use the simple ifixit style tools, and understand the higher risk of damage you are taking. 2. The kit described in the article seems very decent for…

Agreed. The one part of this repair that Apple seems to have made purposely difficult is that you have to call them and "register" or whatever your new battery to your device. They hold the keys and refuse to activate the new part for any reason.

Weird thing to care about for a battery I agree, I suspect this scheme was designed for things like camera or touchid replacement that had security implications, and is now just used for all parts possible to do so, regardless of the possibility of attack.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#366
post #44

Earlier quoted context omitted.

You could surely still have this for non-genuine / used batteries, but here we have a genuine battery coming straight from Apple throwing that warning. Just let 3rd party repair shops buy them at a reasonable price and don't throw the warning if it's unused. Edit: and preferably let them buy the batteries in bulk, without having to have the phone on hand which just causes unnecessary delays.

It’s because a lot of them are genuine batteries which have either been stolen from factories, second hand from other phones, or have had the id ripped from a genuine battery. The thing is there is very little drm here. There is no complex crypto chip on the battery. The battery just says “my id is 36382” and the phone goes “that’s not the id I expect”. Which makes it impossible for fraudulent parts to replicate sinc…

Surely this is easy for an unofficial battery to replicate... You just have a step during installation where you put the new and old batteries face to face briefly so the data lines touch, and the new battery can read the old batteries ID and memorize it?

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#367

Earlier quoted context omitted.

We’ll car companies are making it harder and harder to buy manuals so of course it’s disappearing. Can’t speak to American brands but the Toyota 4Runner stopped making a manual trim 20 years ago and the Tacoma while it has one, only 5% of them produced are manual on limited trims making it really hard for people who want one to actually get it without a lot of effort. How much is it people don’t want it/never learned…

Even with performance car enthusiast models, like say the BMW M4, the take rate for the manual is super low. This article ... https://www.thetruthaboutcars.com/2015/07/save-manuals-give-... ... is from 2015, but says that the M4 couple was 83:17 in favor of the automatic gearbox; and I doubt things have gotten better since then. Automatic gearboxes (whether torque converters, CVT or dual-clutch) have just gotten much…

> Manual transmissions are much, much harder to integrate with any kind of hybrid system, stop-start system, power-off coasting etc. which help with fuel economy too.

Not necessarily disagreeing, but just wanted to say that it certainly is possible. I rented a manual Renault (don't remember the model) a couple of years ago and was surprised how it had a stop-start system power off when coasting system.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#368

Earlier quoted context omitted.

> You have to admit that requiring 79 lbs of equipment, a 1200$ deposit, and so much effort just to swap a friggin’ battery is a tad overkill You know people were swapping batteries long before this was available, right? And that you don’t have to rent the official factory tools? Apple did a great thing by providing this option at a loss to themselves. The fact that people are rushing to criticize the move suggests m…

Not having easily replaceable batteries (and pardon me but I don’t consider requiring 79 lbs of equipment and a 1200$ deposit “easy”) in modern phones is akin to selling cars with the tires welded on. It is ridiculous, consumer hostile, and wasteful. Batteries are consumable, they should not be a reason to throw the phone away once they stopped working. You don’t throw your house away when the garbage bag is full or…

There is an easy option: have Apple or a repair shop replace the battery.

All your complaints are addressed in the light of that simple and well-known fact.

Re: Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1.1-Ounce Battery

#369
post #271
post #229

Earlier quoted context omitted.

If “fun” is the primary advantage (I know there are others) then it’s no wonder there’s fewer manuals in the US, at least. I think for many people, myself included, a car is a tool. I don’t need it to be fun. I need it to be reliable, easy to use, and as efficient as possible. For some cars are a hobby, but for many people they’re most another tool in our lives.

Well, and fun on a windy country road is a heck of a lot less fun commuting in stop and go traffic.

Even in a stop-and-go traffic jam, a manual transmission will be the least of your worries.
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