341–350 of 558 posts
"The more I think about it, the more I realize Apple’s Self-Service Repair program is the perfect way to make it look like the company supports right-to-repair policies without actually encouraging them at all."
I miss when products were made for the consumer.
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... and when there's enough of you for this to represent an actual, realistic target market you will then find someone who will sell you one. Personally, my perspective on this is that it's a lot like the kind of complaining that gets a lot of play in the motoring press about the disappearance of the manual transmission (like Car and Driver's "Save the Manuals" thing). Lots of people will claim they would like the ch…
If it was, say $40 more or even $100 and was marketed as being repairable, I bet a lot of people would buy it. They would after all be actually likely to get that money back over the lifetime of the phone, and it’s much more environmentally friendly. This isn’t a case of “market doesn’t want it”, this is a case of Apple don’t want to offer that choice because they make money off of the repairs.
Cars, appliances, tech, it’s all the same and some people are happy with replacing everything every couple years on obsolescence schedules, but some people hate it and want good quality stuff that works and lasts for a fair price.
Apple can’t win here. If they had sent the sleek, easy to carry tools this author asked for, the author would complain about the pathetic tools they are providing. Really disappointed in The Verge on this article. Could have been a cool piece about the specific tech that Apple provides, but instead it’s framed so disingenuously that I come away not feeling particularly good about right to repair in general. It no lon…
I view this differently. This article is documenting a process people are surely curious about. But the costly deposit and multiple heavy pelican cases of supplies show just how deep the hole Apple has dug for themselves really is. Apple is so anti-repair they have no provisions for a reasonable at home process. You must realize that a $1200 deposit alone means this process is out of reach of many people. Meanwhile I…
I've replaced the batteries in multiple first generation iPhone SEs.
I'll never replace a battery again in an iPhone, nor do I ever desire too. The phones have become too hard to open, but in return, Apple offers battery replacement for a reasonable charge and a modern iPhone is nearly water proof, more durable, more compact, and with better battery life than ever.
For a portable device like a phone, I'm happy with the trade-off, and I think the market shows that most consumers are too. The trade-off for a laptop is less clear to me, but nor is replacing the battery in a Macbook as hard as replacing it in an iPhone.
The things that really drive me crazy though are devices that don't need to be sealed that are. Homepods, Sonos speakers, previous generation Apple chargers with hardwired cords, those sorts of things.
I just had to order an entire new Vitamix S-series blade base for $75 that I could repair myself if they’d sell me just the rubber seals and a couple bearings — And I probably don’t even need the bearings from them since they look like standard 8mmx22mmx7mm skate wheel bearings, but who knows, maybe theirs are food safe.
https://www.vitamix.com/us/en_us/shop/s-series-blade-base
($75 is probably even a fair price. It’s just the principle of the matter.)
Anyway, I feel about this article as wfhordie does. It's not just descriptive of the process, which would be fine. It's filled with snark, and doesn't acknowledge the trade-offs in manufacturing a more easy to repair device. Engineering is always trafe-offs. Shame on The Verge.
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You absolutely do not need any special equipment to change a wheel. In fact, the only equipment you need comes with the car , a jack and a wrench, and a spare wheel (or at least they used to). Sure, you need to buy the tires, but you also need to buy the battery.
Which one inflates the new tires, the jack or the wrench?
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Yep, I used to be a manual fanatic, but I realized it's only 'fun' when the engine is slightly underpowered. On a typical modern car sold in USA you'd practically have to take it to a racetrack.
I can testify that a manual transmission is still fun when the engine is adequately power or beyond.
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I view this differently. This article is documenting a process people are surely curious about. But the costly deposit and multiple heavy pelican cases of supplies show just how deep the hole Apple has dug for themselves really is. Apple is so anti-repair they have no provisions for a reasonable at home process. You must realize that a $1200 deposit alone means this process is out of reach of many people. Meanwhile I…
> show just how deep the hole Apple has dug for themselves really is I guess it shows this hole to the public , but Apple's know this the whole time. They scale out in-store iPhone repair to 500 stores around the world where they have low-paid retail workers performing the repairs.
The right-to-repair people have just lost contact with reality. This is the way people want it to work. It is a great product experience.
Apple can’t win here. If they had sent the sleek, easy to carry tools this author asked for, the author would complain about the pathetic tools they are providing. Really disappointed in The Verge on this article. Could have been a cool piece about the specific tech that Apple provides, but instead it’s framed so disingenuously that I come away not feeling particularly good about right to repair in general. It no lon…
I view this differently. This article is documenting a process people are surely curious about. But the costly deposit and multiple heavy pelican cases of supplies show just how deep the hole Apple has dug for themselves really is. Apple is so anti-repair they have no provisions for a reasonable at home process. You must realize that a $1200 deposit alone means this process is out of reach of many people. Meanwhile I…
Access to the tools for what is likely at-cost shipping prices seems like an above-and-beyond thing to me that the right to repair folks weren't even asking for.
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Whoa whoa hold on. You can pay Apple to replace your battery. That’s been true for years. I’ve done it with multiple phones. We just had Apple replace the battery in my wife’s iPhone SE (the original version) and it’s working great. The metaphorical tires are not welded on; you can keep an old phone going with a new battery. But just like tires, if you insist on doing the work yourself , you’re going to need some spe…
> But just like tires, if you insist on doing the work yourself, you’re going to need some special equipment. That is not a constant of the universe, and is entirely dependent on the design. A long time ago, I had a Palm Treo 650. The removable back cover didn't require any tools to remove, after which the battery could be popped out. I could carry spare batteries with me and swap them out as needed. Does this change…
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Whoa whoa hold on. You can pay Apple to replace your battery. That’s been true for years. I’ve done it with multiple phones. We just had Apple replace the battery in my wife’s iPhone SE (the original version) and it’s working great. The metaphorical tires are not welded on; you can keep an old phone going with a new battery. But just like tires, if you insist on doing the work yourself , you’re going to need some spe…
You absolutely do not need any special equipment to change a wheel. In fact, the only equipment you need comes with the car , a jack and a wrench, and a spare wheel (or at least they used to). Sure, you need to buy the tires, but you also need to buy the battery.