Earlier quoted context omitted.
How xbox 360 escaped the ring-of-death is baffling to me. I guess the $1billion hit they took to extend warranties either really spoke to consumers, or people just don't care if they have a 1 in 3 (or was it 1 in 4?) change of getting a dud.
They replaced several of mine for free, waiving all shipping and repair costs. I can't think of another experience I've had like that. They're also a US company, and they have the best online gaming experience... those are just a few of the reasons I can think of.
One of the reasons why one does not typically experience something like that is because most companies would go out of business if they blew that much money on a faulty product. Microsoft has other revenue streams that allow them to throw billions at any problem.