>Unfortunately I did not have a phone number associated with this account. My understanding is I would have been able to recover my account, If I had one. It boggles my mind how people can have their entire life tied to this service and not connect a phone number, especially since google regularly warns you during login that this can happen if you don't add your number. They even ask to confirm every now and then in…
At the end of the day, they won't trust that the phone number you provided actually is you anyway.
Ask HN: How do I get my Google account back?
121–130 of 154 posts
Re: Ask HN: How do I get my Google account back?
#122Earlier quoted context omitted.
I've done the same, but apparently no one ever sells my email. Did your effort ever pay off?
I've been doing this for years and have had maybe 4 addresses compromised out of a couple hundred.
Re: Ask HN: How do I get my Google account back?
#123Earlier quoted context omitted.
That's a mistake I will never make again. Your phone number is insecure - but even if wasn't, you are setting yourself up for losing your account forever if you ever forget to transfer all your 2FA numbers, or if the phone company decides they want to cancel your contract, or potentially if you lose your SIM card, or even if whatever SMS gateway doesn't like your number for whatever reason. Literally, you are giving…
I recently discovered the printed codes aren't particularly reliable and google will still ask for another authentication method. I managed to get into my account by driving to a wifi google recognized as "home" and being connected to that after the codes weren't enough. I too assumed they were some sort of master key but they're just an extra method and google's security blackbox can decide its not enough.
It's a similar story with the "recovery email address" they let you add to your account. You'd expect that if you have access to that recovery email you'd be able to gain access but no, there are cases where Google refuses to send any recovery email because "we can't verify this account belongs to you at this time" so no recovery email for you.
This would all be fine if they didn't enforce we have to have 2FA enabled and then refuse to provide support even when you're a paid up member. [1]
Re: Ask HN: How do I get my Google account back?
#124I can't help the OP, but I can help you, gmail user reading this: This WILL happen to you. Get your own domain and set up email through it ASAP. Use some free one, use a paid one (I like fastmail), but get it done now. Then migrate all your accounts to it.
Doesn't this just move your single-point-of-failure over to the service you bought your domain name from? I suppose NameCheap and friends may be less likely to irrevocably lock you out than Google. And perhaps even if you are "locked out", your ownership of the domain will expire and then you can just buy it again from another registry... So perhaps you're right, but I wonder if there are any other reasons or caveats…
Unfortunately this is very long but this has saved my butt countless times.
Everyone hates it, but it'll be better to know these definitions. TLD means top-level domain, the .com on ycombinator.com. Registry means the company operating the specific TLD, for example Verisign operates .com and .net. Registrar are those that handle registration, like Namecheap. Registrant is you or your company. gTLD are "generic" TLDs, .com, .net, and even those newfangled ones like .xyz and .dev. ccTLDs are two-letter (exceptions apply) TLDs attached to a sovereign nation or territory (like .uk for UK and .gg for Guernsey, a UK dependency), and from time-to-time includes (all US) .gov, .mil and .edu. For the purposes of this discussion, TLDs like .wales and .scot are gTLDs and not ccTLDs, but there are IDN ccTLDs like .рф and .中国. .int is a special TLD not generally considered as gTLD nor a ccTLD, and .arpa is a special technical TLD for internet maintenance. ICANN generally has jurisdiction over gTLDs, countries (usually governments or independent organisations int that country) control ccTLDs.
First: use only a registrar listed on ICANN: https://www.icann.org/en/accredited-registrars, preferably one that those clearly has presence in your country of citizenship/residence. Domain resellers (without ICANN accreditation) go bust nearly everyday and recourse is hard if you decide to go to a reseller, but an ICANN-accredited registrar is required to send who owns their domain to a trusted independent ICANN-approved third party (formally called an escrow, usually DENIC unless you're in China then it's CNNIC). This is not applicable to ccTLDs, especially those with restricted registration (like .cn, .kr and .jp), but ICANN accreditation means that they have a baseline to follow. This will only work if you provide complete and accurate WHOIS information, but if you're using a registrar which has a privacy service the information sent to the escrow is the real contact info and not the one that's redacted at your WHOIS. If you decline to provide real information unfortunately you have no recourse if something bad happens as it relies on you being contacted, even if it's through postal service.
Second: are your registrar accredited by the specific registry? For .com, .net, .name and some others, Verisign is the registry (the one operating the specific TLD): https://www.verisign.com/en_US/domain-names/domain-registrar..., and for .org it's https://thenew.org/org-people/work-with-us/find-a-registrar/. Newfangled gTLDs are required to serve a page at nic.tld (like https://nic.xyz or https://nic.dev). Unfortunately, it's hard to find who is the registry for your ccTLDs. Wikipedia might help though, for example .uk has information here: https://en.wikipedia.org/wiki/%2Euk and for .gg here: https://en.wikipedia.org/wiki/%2Egg.
Third: if considering a ccTLD, only use a one connected to your citizenship or residence, unless you treat it as disposable. I'm not kidding here. If you're using .io, prepare to migrate due to this: https://en.wikipedia.org/wiki/Chagos_Archipelago_sovereignty.... Notion is stupid to use Somalia's and this happened: https://news.ycombinator.com/item?id=26113444.
Re: Ask HN: How do I get my Google account back?
#125Earlier quoted context omitted.
That's a mistake I will never make again. Your phone number is insecure - but even if wasn't, you are setting yourself up for losing your account forever if you ever forget to transfer all your 2FA numbers, or if the phone company decides they want to cancel your contract, or potentially if you lose your SIM card, or even if whatever SMS gateway doesn't like your number for whatever reason. Literally, you are giving…
> you are setting yourself up for losing your account forever if you ever forget to transfer all your 2FA numbers, or if the phone company decides they want to cancel your contract, or potentially if you lose your SIM card, or even if whatever SMS gateway doesn't like your number for whatever reason Its the same with your address, what if your landlord randomly decides to kick you or your house burns down? Where I li…
Re: Ask HN: How do I get my Google account back?
#126>Unfortunately I did not have a phone number associated with this account. My understanding is I would have been able to recover my account, If I had one. It boggles my mind how people can have their entire life tied to this service and not connect a phone number, especially since google regularly warns you during login that this can happen if you don't add your number. They even ask to confirm every now and then in…
Re: Ask HN: How do I get my Google account back?
#127Earlier quoted context omitted.
Get a domain. Then get an email provider that allows unlimited aliases (I'm using German UberSpace). Then start setting up unique email addresses for each service, e.g. ycombinator.com-abcd@yourdomain.com . The "abcd" part should be random for each service so it's impossible to guess your other email addresses. I also use yearly throwaway addresses, e.g. 2022abcd@yourdomain.com, for when I need an email address witho…
I've done the same, but apparently no one ever sells my email. Did your effort ever pay off?
Re: Ask HN: How do I get my Google account back?
#128Do you know anyone who works at Google (or have a friend of a friend)? Employees have an internal tool called help my friend to assist with situations like this.
Re: Ask HN: How do I get my Google account back?
#129Earlier quoted context omitted.
1. My new Asus RT AX86U had Merlin installed on it. I disconnected this router after I started getting security alerts and switched to using the router provided by my Service provider. 2. I use firefox with cookie cleaner add-on that clears cookies the second I close the tab. 3. I have a paper copy of the account details and I am 100% sure of my recovery email. I got a Yubi key recently and plan to use that and authe…
2. Instead of that use separate firefox profiles - one exclusively of Gmail. Another for casual browsing. If you clear cookies all the time then it seems like you are logging in so many times per day. This could be a warning sign of hacked account - for google. (i.e) do not do unusual things. 3. At the end U2F is the proper solution, albeit late!
Re: Ask HN: How do I get my Google account back?
#130> presumed that the security message was because of new IP addresses that must have been assigned. While I was initially able to log in to my accounts after replacing both the routers, o 1. Verify if your router or router software that you installed in your PC is doing something fishy. 2. As long as you have a browser window with cookies - even new IP address should NOT matter. It should allow you. I am almost always…
Installing any software for using a router on your PC already sounds fishy for me. Routers should not require any software being put on a PC.