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How 1 HN post compelled me to leave Intuit and create a new startup for startups

copyhackers.com

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Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#41

Post by lucianof »

imothee wrote: post #25
bloggergirl wrote: post #7

Earlier quoted context omitted.

Oh, no! Please contact me at joanna AT copyhackers.com and we'll get that discount sorted out for you!!! In case this is a problem for anyone else, the coupon code box is on the first page of the cart/checkout, on the left side of the screen, just below the product thumbnail.

This got me as well, luckily I saw this post. I went straight to the checkout rather than the cart and never saw the coupon area either. Bought and anxiously waiting for my email with the books! I've always had trouble writing wishy washy content and need to do a huge update for SEO so this couldn't have come at a better time! Congratulations, thanks and best of luck all in one!

Yup, I just tried it out again, because I felt stupid for not seeing the textbox before. It seems I clicked "Add to Cart" and then directly "checkout" last time. Because there is a cart icon next to "checkout" I didn't think there would be another "cart"-view. But as I said, never mind! You can keep the 15 dollars if you keep up the good work! :)

Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#42

Post by bigiain »

bloggergirl wrote: post #7
lucianof wrote: post #5

Earlier quoted context omitted.

Bought it as well. I couldn't find the "coupon" textbox though.. but nevermind, $33 is still a good deal!

Oh, no! Please contact me at joanna AT copyhackers.com and we'll get that discount sorted out for you!!! In case this is a problem for anyone else, the coupon code box is on the first page of the cart/checkout, on the left side of the screen, just below the product thumbnail.

FWIW, I mainly went to the site on the offer of a 50% discount, but wasn't held up at all when I didn't see where to apply the coupon code and I completed my purchase anyway - as mentioned upthread it seems like great value even at $33...

Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#44

Post by pluies »

vasco wrote: post #30

I'm curious, there is a "money back guarantee" line on the site. How does this work for ebooks? I buy it and I can ask for my money back? How do I "return" the ebook? Is this usual for other electronic goods? (ie. software)

I think this is a way to show the author isn't pulling a bait-and-switch or just interested in taking your money. If you're not happy, you can have your money back, period.

There is a certain level of trust involved, because there is indeed no way to "return" the ebook (well, set aside complicated and broken solutions like DRM). Most people are honest enough to acknowledge the usefulness of the ebook, and won't ask for their money back if they're satisfied (even though objectively they could lie and get that money back).

I've seen this a few times, and it seems like a great way to build confidence.

Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#46

Post by mindcrime »

swanson wrote: post #16

I bought it - but why do you need my billing address/phone number for an ebook. I was glad to see the PayPal option, but I was slightly put off by giving you all that info. I can see wanting my name for doing a watermark and my email so you can send me an update when the next book in the series comes out, but the rest seemed unnecessary so you might want to consider removing them as "Required Fields".

I had the same reaction "This is cool, but why do they need my phone number just for an ebook download?" I went ahead anyway, but it definitely struck me as odd.

Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#48

Post by ktsmith »

bloggergirl wrote: post #20
swanson wrote: post #16

I bought it - but why do you need my billing address/phone number for an ebook. I was glad to see the PayPal option, but I was slightly put off by giving you all that info. I can see wanting my name for doing a watermark and my email so you can send me an update when the next book in the series comes out, but the rest seemed unnecessary so you might want to consider removing them as "Required Fields".

All good questions. I'm using WooCommerce theme for WordPress, which ties into PayPal, and those are required fields. We don't store any personal information... unless you choose to create an account (and then you can modify that account, too!). Oh, and - obviously - we don't collect or store any credit card info; we leave all of that to the experts at PayPal. Sorry if it's a problem at all!!!

I also bought it, and didn't have a problem entering my information assuming it was for billing reasons. Then I see the paypal option which was a huge turn off, but understandable since it's a new company.

I actually disliked the entire check out process. Database connection errors, failed to accept a strong password (randomly generated and including symbols) and failed with an uninformative error requiring me to navigate back to the checkout process and re-enter all my information. Then I check my email and my user name and password have been sent back to me. Everything about the site is great until you get to the checkout process which is really clunky.

Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#49

Post by robriggen »

splicer wrote: post #43

I just bought the bundle using paypal. Will I receive an email with a download link soon? That part of the process wasn't very clear...

You have to go back to the site and log in, then click on your account link. The download link can be found there

Re: How 1 HN post compelled me to leave Intuit and create a new startup for startups

#50

Post by robriggen »

stupandaus wrote: post #21

I browsed it at work and it looked great! Unfortunately, I came home to order and found this: Database Error - Error establishing a database connection

I had that happen to me. Just wait a sec and retry. It will work if you do this.
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