This is major. Positive balance turned into negative for multiple customers.
This guy went from having a million SEK to million SEK in debt: https://www.svt.se/nyheter/inrikes/marko-ligger-1-3-miljoner-minus-pa-kontot-sanslost
Swedbank customers positive balance turned into negative due to an update
1–10 of 70 posts
Re: Swedbank customers positive balance turned into negative due to an update
#2Having worked in finance, what surprises me is this stuff doesn't happen more often.
Re: Swedbank customers positive balance turned into negative due to an update
#3Having worked in finance, what surprises me is this stuff doesn't happen more often.
I can’t imagine the stress levels the people having to deal with fixing this issue are going through right now…
Re: Swedbank customers positive balance turned into negative due to an update
#4> This guy went from having a million SEK
That's not clear from the text or video.
Re: Swedbank customers positive balance turned into negative due to an update
#5Looks like a simple UI issue, no biggie. They are used to way worse, and barely recoverable, issues created by people without a clue. Horrible sector to work in.
Re: Swedbank customers positive balance turned into negative due to an update
#6Looks like a simple UI issue, no biggie. They are used to way worse, and barely recoverable, issues created by people without a clue. Horrible sector to work in.
Sounds like you might have some entertaining stories?
Re: Swedbank customers positive balance turned into negative due to an update
#7Looks like a simple UI issue, no biggie. They are used to way worse, and barely recoverable, issues created by people without a clue. Horrible sector to work in.
Sounds like you might have some entertaining stories?
Once upon a time in the dark ages of IT a Dutch bank made a mistake in their interest calculations. One alert customer noticed the error and notified the bank but that was not before 100's of thousands of people received papers with the wrong amounts on them (in favor of the bank). That took a while to correct.
Re: Swedbank customers positive balance turned into negative due to an update
#8Most popular bank in Sweden. Keep in mind that you don't use cash in Sweden.
Re: Swedbank customers positive balance turned into negative due to an update
#9> This guy went from having a million SEK That's not clear from the text or video.
It is clear from the screenshot