The piece is exactly right. Uber is effectively an instrument to shift economic gains from labour to capital by atomizing the workforce. From a macroeconomic perspective this is terrible because turning taxi firms into countless of one man businesses provides no efficiency gains, it's basically reverse economic development. There is a version of Uber that actually makes sense. As a lean SaaS company that sells its so…
If you think in terms of socio-economic mobility, isn't the ability to squeeze extra earning opportunities in between other responsibilities a good thing?
Also, Uber has shown that it isn't 100% effective at "exploiting" its market. Last year, a lot of drivers were taking home 6 digit gross income due to driver shortages and the ability to opt into stupidly long work weeks. That's pretty significant for what is effectively a unskilled job.