The piece is exactly right. Uber is effectively an instrument to shift economic gains from labour to capital by atomizing the workforce. From a macroeconomic perspective this is terrible because turning taxi firms into countless of one man businesses provides no efficiency gains, it's basically reverse economic development. There is a version of Uber that actually makes sense. As a lean SaaS company that sells its so…
Despite all of the negatives, many of which I agree with, the legacy taxi industry really sucked for riders. Riding in a taxi feels dirty to me, to be honest. Old, ugly cars that never seem well maintained, having to actually call someone on a phone and tell them where to pick you up, often not accepting Apple Pay, Android Pay, credit cards. Rude drivers with no rating system to disincentivize it… It’s sad that Uber…
The scale of Uber despite their shitty business model, allows them to have a lot more drivers constantly on the road than traditional companies. This allows for an quicker availability of a cab at a moment’s notice. Anyone remember leaving a party before Uber, calling a cab and then awkwardly sitting around at the host’s place for another half hour?
This also means a generational behavior change where more people use Uber, which in turn allows more continuous business for the driver and a cheaper ride for the consumer.
Uber can charge more (which they are doing now), fix their driver pay and still provide a cheaper and more convenient experience for the users.