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You’re muted – or are you? Videoconferencing apps may listen when mic is off

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11–20 of 353 posts

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#11
> “With a camera, you can turn it off or even put your hand over it, and no matter what you do, no one can see you,” says Fawaz. “I don’t think that exists for microphones.”

Maybe it doesn't exist on whatever sleek glassy slabs they're working with, but the old Thinkpad, Elitebook, and Precision workstation laptops I have around me at the moment all have dedicated microphone mute buttons (the Precision has a Fn key combo, the others have physical buttons that do nothing but mute the microphone) that I reach for before trying to mouse over to a different mute button for a particular videoconferencing app.

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#13
Isn't it common knowledge by now that cameras and microphones are still "on" even if you disable it at the software level?

Zuckerburg has been taping webcam/microphones/etc for a while now. Though being the CEO of a major corporation requires you take privacy more seriously.

https://www.macworld.com/article/228326/mic-drop-how-to-keep...

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#15
post #7

Have a mute button on your microphone and cover for your camera. Something you can see is engaged (e.g. a light goes on/off). Some laptops now have switches that disconnect them from USB... which can be a different kind of pain, if there are other devices that may be connected to.

Lots of the mutes for external mics still do it in software. The software may run on the microphone itself and not the host computer, but still. I don't trust it. Give me something that interrupts a circuit.

Many laptops (notably including MacBooks) can be damaged by even fairly thin camera covers. Which sucks, because they should very obviously be standard.

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#16
Yes, I think we know this: how else do they think it's possible for Teams (or other videoconferencing app) to warn you that you're muted when you start talking whilst muted without the mic being switched on?

I'm not saying there's definitely not anything sinister happening here in the case of every videoconferencing app, but there are legitimate reasons for leaving the mic on that are about improving user experience, not spying on you.

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#17
My team and I built some of the world's most decentralized videoconferencing software, using WebRTC. You can try it on https://yang2020.app/meeting for example ... but it's available in all of our apps, including for teachers, etc.

Since a major point of our platform (qbix.com/platform) is to avoid relying on external third parties, that meant we built a version of livestreaming that is completely peer-to-peer. Imagine a giant tree at whose root are the WebRTC participants "on stage", the ones getting their feed directly get the least lag, and then people just join different parts of the tree (and ask to rejoin if the parent node dropped out or is too slow).

Here is what we learned:

1. On some platforms, it's hard to turn off the audio listening, because you can't turn it back on later. So you have to just disconnect the audio stream going out, but it's still being captured.

2. When someone is "muted" in a chat, what this really means in P2P setups is that the peers have to "respect this setting" and simply ignore the audio/video stream that the one muted is sending.

3. Sometimes, it's very valuable from a business standpoint to grab the incoming video, and do eye recognition and face tracking (yes we support all that too, in our platform, it's available in Javascript). So a teacher can, for example, take attendance and know which students are no longer present or engaged, without actually seeing their feed. All of it is done on the client side of the student, and with their consent.

Each of 1, 2, 3 can lead to a determined "hacker" kid making it seem like they're listening when they're not, etc. But there are some cool tricks to make it really hard and expensive to pull off perfectly.

We use this, for example, to award credits to people for completing educational materials or listening to a show, as with https://ftl.fm

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#18

I feel like they're trying to make an insidious suggestion about the usage of these. IMO, there's likely a good reason - user experience. At a hardware level, grabbing the microphone can take time. Even worse that timing is inconsistent across devices, workloads, etc. That leads to a bad experience when unmuting and needing to delay your commentary. The solution to this is to keep the microphone on, but mute at a sof…

Teams has a notice that it pops up if you're talking and on mute, and there's another for if you're not on mute but your mic is producing no signal (mic has it's own mute). I find those super helpful, personally.

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#19
post #6

I can't speak to all videoconferencing software, but Zoom does this to throw up a "Hey nobody can hear you, did you mean to unmute?" banner

What about those cases where you wish you'd been muted? "Hey everyone can hear you, did you want me to erase the last 5 seconds from their memory?" would be a nice feature. Facepalm.

There's a Zoom setting to Mute Attendees Upon Entry. I make that my default for every meeting.

Some people complain, but I've had way too many people join and not realize their mic is live, so the meeting is interrupted by random dude shouting at his children to stop making noise, etc.

Or even better, when the meeting tool has a "Call me at this number" tool, but does not require validation before bridging the audio. So instead the CEO's All-Hands PowerPoint presentation is interrupted by that one guy who tried to have Zoom/WebEx/GoToMeeting call his cellphone, but the call goes to his voicemail instead and the voicemail audio plays over the (recorded) conference. Fun times. I've seen it happen multiple times.

Re: You’re muted – or are you? Videoconferencing apps may listen when mic is off

#20
post #15
post #7

Have a mute button on your microphone and cover for your camera. Something you can see is engaged (e.g. a light goes on/off). Some laptops now have switches that disconnect them from USB... which can be a different kind of pain, if there are other devices that may be connected to.

Lots of the mutes for external mics still do it in software. The software may run on the microphone itself and not the host computer, but still. I don't trust it. Give me something that interrupts a circuit. Many laptops (notably including MacBooks) can be damaged by even fairly thin camera covers. Which sucks, because they should very obviously be standard .

Most MacBooks are also designed so the camera “on” light is impossible to disable in software.
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