As the person responsible for running Jira and Confluence on premises at my employer I‘m looking forward for the next time one of their sales droids contacts me to make us move to their cloud services (despite me stating that we are not interested multiple times)…
In other words, this outage is not -because- it's cloud software. It's because someone, somewhere, broke something fundamental. That can (and does) happen in on prem at a much higher rate.