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Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

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Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#101

Post by breakingcups »

planb wrote: post #68

As the person responsible for running Jira and Confluence on premises at my employer I‘m looking forward for the next time one of their sales droids contacts me to make us move to their cloud services (despite me stating that we are not interested multiple times)…

It's insane. Since they've all but killed off on-premise Jira and Confluence, they've been spamming me regularly trying to convince me to "upgrade" to the cloud. Eventually I gave in and replied to them asking two simple questions.

One is that we've had many bad reports from partners that Jira Cloud is incredibly slow, even when compared to the already underperforming Jira Server and I wonder what their performance guarantees are. The other one is that it's so, so pricey.

It helped, but not in the way I thought it would! There's been no reply, but also no more spam emails now!

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#102

Post by noasaservice »

izacus wrote: post #82
justin_oaks wrote: post #64

Earlier quoted context omitted.

I agree that data must never be "deleted and forever gone" unless you've already been very sure about it a few time. But I would like to warn people about certain implementations of database "soft deletes" that I'm not a fan of. To be clear, I'm talking about the idea of having a "deleted" and/or a "date_deleted" column and using those columns in the WHERE clause to filter out rows that shouldn't be visible. That pat…

A "deleted" field type deletion is also how you get a massive fine from a GDPR agency when they find out that you're not actually deleting PII properly.

One smaller social media app I used to sysad over actually overwrote data to be purged as xX0-Deleted-oXx and similar (there were a few variants depending on data constraints). There was no "show_deleted_when" garbage.

Then weekly, a task went in and then purged rows with those non-content placeholders to completely purge that user, if a user-purge was requested.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#103

Post by uuyi »

Rantenki wrote: post #46

As someone who is impacted, this is obviously immensely frustrating. Worse, outside of "we have rebuilt functionality for over 35% of the users", I haven't seen any reports from the people who have ostensibly been recovered. Next, their published RTO is 6 hours, so obviously they must have done something that completely demolished their ability to use their standard recovery methods: https://www.atlassian.com/trust/s…

From experience: RTO = recovery time objective = lie

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#104

Post by uuyi »

senorsmile wrote: post #99
planb wrote: post #68

As the person responsible for running Jira and Confluence on premises at my employer I‘m looking forward for the next time one of their sales droids contacts me to make us move to their cloud services (despite me stating that we are not interested multiple times)…

They are discontinuing on prem after 2022 though. What is your plan if not to migrate to their SaaS offering?

Everyone should say no. That'd change their policy pretty quickly.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#106

Post by dylan604 »

uuyi wrote: post #86
planb wrote: post #68

As the person responsible for running Jira and Confluence on premises at my employer I‘m looking forward for the next time one of their sales droids contacts me to make us move to their cloud services (despite me stating that we are not interested multiple times)…

I would love to listen to that call. There’s nothing that makes me happier than the fearsome squealing noises that enterprise sales drones make when you drop the sales equivalent of a Paveway IV on their pitch. My favourite one was running some software supply chain compliance software on itself and explaining how it was constructed on top of a CVE riddled garbage dump.

My favorite experience with a sales rep (not Atlassian related at all) was when I went to the vendor's booth at NAB (huge industry convention for those not familiar). I saw our sales rep who quickly looked down to catch her breath before greeting me. I smiled and let her know that today was her lucky day if she could just introduce me to the tech team she promised I could meet. At one point in my conversation with the tech team, I noticed that a small crowd had gathered around my conversation. I was not intending to hold public court, but I was not going to miss a chance to talk directly in person to these team members. To a non-tech person, it might have been viewed as confrontational. To a tech person to tech person, it was just direct questions being held to the fire for an actual answer vs CSR/Sales rep platitudes.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#108

Post by MandieD »

planb wrote: post #100
senorsmile wrote: post #99

Earlier quoted context omitted.

They are discontinuing on prem after 2022 though. What is your plan if not to migrate to their SaaS offering?

We will probably bite the sour apple (not sure if this is correct English but you’ll get the meaning even if it’s not) and switch to the data center edition which is still on prem but costs approximately twice as much.

A bit from the Boom Chicago show I saw in Amsterdam around 2004: “The Dutch expression ‘bite the sour apple’ means the same thing as ‘bite the bullet’ - Americans are obsessed with guns, and the Netherlands is full of shitty food.”

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#110

Post by gpm »

planb wrote: post #100
senorsmile wrote: post #99

Earlier quoted context omitted.

They are discontinuing on prem after 2022 though. What is your plan if not to migrate to their SaaS offering?

We will probably bite the sour apple (not sure if this is correct English but you’ll get the meaning even if it’s not) and switch to the data center edition which is still on prem but costs approximately twice as much.

> not sure if this is correct English but you’ll get the meaning even if it’s not

Not an idiom I'm familiar with, but it's grammatically correct and clear so I'd count it as proper.

"Bite the bullet" is commonly used.

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