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Atlassian products have been down for 4 days

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Re: Atlassian products have been down for 4 days

#182

Earlier quoted context omitted.

https://prismic.shortcut.com/pricing Their pricing and feature breakdown across plans is a joke. Milestones, reporting and roadmap are all top tier features? They're base features on a product like this.

Not once have I wanted reporting or roadmap functionalities as an engineer. Those are management functions, and task management software should serve the people performing the tasks (engineers) first and foremost. Milestones, that’s a bit debatable but still doesn’t seem like core functionality when you have labels and epics.

It’s laughable that you think this is an engineer-first product.

Management products are used by engineers LAST. You project management stuff beyond your own Trello/TODO.txt once someone from management tells you to.

Re: Atlassian products have been down for 4 days

#183
post #179

On https://www.atlassian.com/trust/security/data-management , Atlassian claims they regularly test their ability to restore products in less than 6 hours.

They take RDS backups cannot restore them as per: Can Atlassian’s RDS backups be used to roll back changes? We cannot use our RDS backups to roll back changes. These include changes such as fields overwritten using scripts, or deleted issues, projects, or sites. This is because our data isn’t stored in a single central database. Instead, it is stored across many micro services, which makes rolling back changes a risk…

Microservices - make every action a distributed transaction!

Re: Atlassian products have been down for 4 days

#184

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

I just use todoist. Very simple, you can create a bit of structure if you want it, or just keep it very simple as a to-do list & color code priority.

The primary downside is that viewing history (closed tasks) is complete shit. They have an API, and that's the only way of getting history out in any sort of convenient format to review. A very strange oversight.

I'm also not sure how well it would scale to large teams.

Re: Atlassian products have been down for 4 days

#185
post #91

Earlier quoted context omitted.

The main thing with Atlassian is they royally screwed over all their customers by discontinuing their most popular product and forcing everyone to cloud using really, really unsavory tactics. The only product remaining you can use without cloud had its price increased by an order of magnitude. And, they offered a discount to on-prem customers who signed up for it, and after the fact announced a price increase at leas…

Never fear: these funds are being directed to critically useful tasks of an earth-shattering priority like building a wooden skyscraper .

Ok but wooden skyscrapers are extremely cool. As a non-customer of Atlassian I'm glad my city will be getting a new landmark made of wood.

Re: Atlassian products have been down for 4 days

#186

Earlier quoted context omitted.

Not once have I wanted reporting or roadmap functionalities as an engineer. Those are management functions, and task management software should serve the people performing the tasks (engineers) first and foremost. Milestones, that’s a bit debatable but still doesn’t seem like core functionality when you have labels and epics.

It’s laughable that you think this is an engineer-first product. Management products are used by engineers LAST. You project management stuff beyond your own Trello/TODO.txt once someone from management tells you to.

That’s the exact misconception that leads to the development of a tool like JIRA. Despite its name, JIRA is a data entry tool first and foremost, and analysis is run a minority of the time. How many engineers vs managers are there at an organization? Many more engineers. So it makes sense that data entry is the heaviest use case.

Re: Atlassian products have been down for 4 days

#187

Earlier quoted context omitted.

Filters make no sense? You craft the filters, so if that makes no sense it’s because you didn’t craft the right thing. What flow? It’s a task management software, not a traffic system. I don’t want it manipulating the flow of anything. It provides swimlanes and that’s more than enough for me. I can move any task anywhere at any time which is exactly what I want out of a software — for it to get out of the way.

> You craft the filters, so if that makes no sense it’s because you didn’t craft the right thing. That's where you've lost nearly all the people. Who in their right mind crafts filters . What does this even mean?

Anyone who uses a search engine, tries to find an email, or generally deals with large datasets.

Re: Atlassian products have been down for 4 days

#189
post #56

Earlier quoted context omitted.

Shortcut is great, but their UI is slow and outdated.

How? It seems responsive to me. Most actions result in changing the UI a bit but showing data that’s already preloaded. So no delay waiting for a server roundtrip most of the time.

We do use extensively in a team of 50+ engineers.

Loading an epic may last 10-15 seconds, triggering the buttons to open the pop-ups menu is sluggish, etc.

I think the main problem is that the browser has to render so many elements, most of them are not even related to the page I am opening. For example, opening a story, it loads behind hundreds of cards before opening the "modal" dialog.

These modal dialogs are the most frustrating experience in SC – they close with the ESC key while you are writing, and it already happened the story I was writing was not saved, despite the obnoxious toast alerts saying the contrary. Modals also often breaks "modals menu" in Safari placing them in random places of the UI. They don't use the whole viewport so there's lot of distracting noise in the whole UI.

Some time ago there was some weird cartoonish animations popping out during my work. What a nice idea to consume even more browser resources and get into the middle of your workflow :(

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