You use ask for a reasonable accommodation. E.G. Access to assignments via email.
The Department of Education mandates such accommodations.
Tell HN: My kid's school installed spyware and I can't remove it
11–20 of 442 posts
Re: Tell HN: My kid's school installed spyware and I can't remove it
#12You might consider small claims court for the value of the laptop. Whether you would win depends on the context which you've mostly left out.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#13Have you tried to see if the Small Claims Court would work?
https://ag.state.il.us/consumers/smlclaims.html
Get the cost of the Chromebook, some money for your time, and then donate the Chromebook to the school since its deadweight at this point.
My guess is that no one from Dept. of ed will show up and you'll get a summary judgment.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#14Powerwash/factory reset it and don’t sign into the school account. Ask for the school to provide a device.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#15Why did you buy him the Chromebook versus the district?
Yes. The district should supply the Chromebook for school work. They will manage that as they see fit. If he wants to do other stuff with a Chromebook, he should have a separate Chromebook and separate Google account. Ultimately that's easier and safer than constantly logging in and out of two different accounts on one machine anyway.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#16Why did you buy a device that's patronizing you in the first place? You bought a device that is even advertised as not being fully under your control, then it turns out it's actually not under your control. Meh. Put Linux on it and next time buy an normal PC.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#17It seems like you should be able to sign out of the CPS managed account, then use "Add Person" to add a non-CPS managed account:
https://docs.google.com/document/d/1r7xOL4U9lL0qyqMIVl4eH2EM...
https://support.google.com/chromebook/answer/1059242?hl=en&r...
For school work, login to the CPS-managed account. Otherwise login to the personal account.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#18If it's not too late, return it to where you got it.
Then tell the school district that they have to pay for computers that they control.
> Does anyone know how to refer these people to law enforcement for prosecution?
You call the police. However, don't expect them to do anything and you won't be disappointed when they don't.
You can then call the city/county DA and get the same treatment. The state's attorney will do the same thing.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#19You could always install a different OS on your son's Chromebook since it would still have access to all of the school's software (through Chrome) and more. I'd recommend GalliumOS (https://galliumos.org/) since the drivers support audio and keyboard shortcuts better.
Re: Tell HN: My kid's school installed spyware and I can't remove it
#20related support ticket from someone trying to log into device w/ work account without inheriting workplace MDM policy
https://support.google.com/chromebook/thread/117916330/how-t...
> Even if the Chromebook is your private device and your owner account is your private @gmail.com account, once you sign in with a managed account, even using a separate profile, the managed account polices become active.
> This is NOT a bug. It's required to maintain security of the managed environment. Whenever the managed account is active, ChromeOS management and the policies set by your administrators pwn the entire machine.
> Google promises bulletproof security to customers who license Chrome OS management, and having any instance of an active non-managed account available when a managed account and its resources are active is a potential security hole.
not a chrome-os user -- I imagine you can access the G acct via a browser without signing in the whole OS? if 'signing into gmail signs in the OS', maybe can do it via crostini linux
re law: illinois is the state that has the biometric privacy law iirc? you may be able to do a civil suit via that, if the device is sharing face images and you really didn't consent and you can prove it and the law was written with your situation and mind and CPS hasn't indemnified big G. my guess is you'd have to pay a few $k to a lawyer to evaluate the case and then many more $k on the suit, plus you probably have a TOS problem.