Earlier quoted context omitted.
what information is actually being asked of people on incoming calls these days? I never seem to get any of these calls, but banks and credit cards etc. by now should be clued in enough to this stuff that when they actually call a customer, they do nothing more than alert that customer to proper channels they should initiate and follow to resolve the issue.
Entire generation of older Americans who will happily read out their credit card number over the telephone.
that was not the point. the point was, the actual banks should at least no longer be asking people for information on initiated phone calls. so that we can in fact tell people, "never give information to anyone that calls you", no need for awkward arguments with legitimate callers, because no legitimate caller would ever do that.