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I'm a scam prevention expert and I got scammed

lupinia.net

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Re: I'm a scam prevention expert and I got scammed

#391

Earlier quoted context omitted.

Back in the day, folks would have more than one phone in their house. Someone would call and all the phones would ring (or you might turn off the ringers on some of them so only one main phone actually rings). So someone might pick up the phone in the entrance hall and the caller would ask to speak to Becky, and Becky’s mom would yell up the stairs ‘BECKY PHONE’ and then put the receiver back down while Becky runs in…

> and then put the receiver back down while Becky runs into her big sister’s room to grab the upstairs phone This is dumb though. Just don't put it down until becky picks up.

"BECKY, PICK UP! I'm missing my show!"

Re: I'm a scam prevention expert and I got scammed

#392
The first thing you should do when someone contacts you about a transaction you don’t recognize or with any kind of account concern is hang up / don’t email back and find a valid number for the company from a reputable source and call them back. If they are legit you’ll connect with them, if not you’re already in the right place to get the id theft investigation started.

Re: I'm a scam prevention expert and I got scammed

#393

Earlier quoted context omitted.

> I was blown away that Amazon would transfer me to a scammer. I contacted Amazon again and let them know what had happened. Hopefully they will figure out how their guy got this scammers phone number and teach him how to find a 3rd party phone number... 1) Amazon is complicit in shady behavior on their platform, whether it's inventory commingling, sketchy sellers repurposing existing, well-reviewed listings for a to…

It’s pretty shocking but most IP cameras can be accessed with nothing more than their serial number. Here’s a somewhat recent DefCon talk about it: https://m.youtube.com/watch?v=Z_gKEF76oMM I use Reolink cameras, in the admin interface there’s an option called UID. Turning that off (theoretically) disables the backdoor. I have my cameras and NVR (which is actually just a python script on an old laptop that uses ffmpe…

This internet of things future is frightening. I don't feel comfortable buying any new product.

Re: I'm a scam prevention expert and I got scammed

#394
I think when I had fraudulent charges on a credit card I was directed on where to find the appropriate customer service # on my credit card and the options to choose for a fraud issue, and proceed from there knowing that I was talking to the real company. Seemed like a pretty good way to avoid all sorts of scams like this.

Re: I'm a scam prevention expert and I got scammed

#395
post #21

There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…

>call back the official service number

I thought that was fairly standard in banking/credit card fraud as well. That's how I was directed to proceed when I got a call from my CC company about fraud: "please call the service number on the back of your card regarding potentially fraudulent transactions"

Re: I'm a scam prevention expert and I got scammed

#396
post #71

I expected some crazy new attack vector that was so sophisticated it could fool this Scam Prevention Expert, but this post is laughable. They fell for textbook "scamming 101" that my grandma knows to avoid. Here's one tip for this expert – if you get a 2FA code over text or email that clearly has the line "we will never contact you for this code over phone or text" right under it, DON'T give it to a "support agent" o…

> if you get a 2FA code over text or email that clearly has the line "we will never contact you for this code over phone or text"

I needed a cashier's check recently at $GIANT_US_BANK.

The teller initiated a 2FA handshake. The text said something like "never give this number to anyone, none of our representatives will ever ask you for it".

I figured scammers probably hadn't set up an entire bogus branch with yelp reviews going back years. I handed it over.

The check they issued cleared, from what I can tell.

If you think that's bad, try applying for a mortgage. It's 100% remote these days, with a mix of multiple communication channels, all bootstrapped with incoming phone calls, emails (and, if you're me, phone numbers from government licensing databases, followed by awkward call backs)

Re: I'm a scam prevention expert and I got scammed

#397
post #258

It gets even weirder when your bank acts like a scammer. A few weeks ago I was trying to help my wife add her USBank credit card to Apple Pay and Apple Pay said I needed to call this number to finish setting up the card. So I call the number and the guy is very friendly and asks me for a bunch of identity verification details, which I provide to him, but then he asks us to send a code back that will be coming over te…

What happened after that, was it a hassle to unblock things? Though at that point I'd probably just close out my account & switch to another bank's credit card.

Re: I'm a scam prevention expert and I got scammed

#398
post #258

It gets even weirder when your bank acts like a scammer. A few weeks ago I was trying to help my wife add her USBank credit card to Apple Pay and Apple Pay said I needed to call this number to finish setting up the card. So I call the number and the guy is very friendly and asks me for a bunch of identity verification details, which I provide to him, but then he asks us to send a code back that will be coming over te…

the customer service and attitude towards the ordinary person at average american banks is rivaled only by american domestic airlines.

Re: I'm a scam prevention expert and I got scammed

#399
post #56

Security theater. I had a situation where I had to buy something online from a company in Europe (owl4thunderbird) I placed the charge and then right after I got a text telling me to call a # for a possible fraud alert. That's a big red flag there. So I try and find the phone # of the fraud dept of Citi because anyone can send a text message. Turns out can't find it anywhere in the official Citi site. So I finally gi…

Side note: if unexpectedly getting a new card, call the support number on your old card. A friend of mine almost got taken about 15 years ago by a scam where someone got his address and bank name, then sent him a fake credit card from that bank with a letter saying something like fraud had been detected and they were sending him a replacement card. When he called the number on the new card's activation sticker, somet…

somebody physically manufactured a fake, new card and mailing envelope that was close enough to pass scrutiny and in person physical inspection, and send it to him by US postal, for the purpose of getting the person to call the 1-800 number on the sticker and give the scammers his SSN and other details?

Re: I'm a scam prevention expert and I got scammed

#400
post #21

There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…

Excellent, simple advice! I don’t believe anyone who calls me with a problem, ever!

Overdue bill? Okay cool thanks, I’ll call back and ask to speak to someone, hang up.

Compromised card? Okay cool thanks, I’ll call the number on the back of my visa, hang up.

(This one happened to me) Relative in another country is dying of cancer and needs money for some obscure procedure and doesn’t want to tell anyone else about it only me so don’t call anyone about it? Okay cool, I’ll check and get back to you.

I don’t care how important the matter is; your house could be on fire! If you are calling me and need any type of personal info whatsoever, I hang up and call you or someone I know related to you or just Google that thing!

Same with door to door salespeople. No thank you goodbye.

Hi, the government is giving $5000 credits for people to add insulation, blah blah blah. Can we do a free evaluation? No! I would have heard of this free money falling from the sky from someone I know.

No thank you, hang up, give zero info don’t even confirm my name, close the door or hang up. Goodbye, won’t phish me.

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