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I'm a scam prevention expert and I got scammed
41–50 of 562 posts
Re: I'm a scam prevention expert and I got scammed
#42There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…
Calling on the official number is a good rule. But my neighbour followed that and was still scammed for tens of thousands.
The critical extra step that they missed was to check that the line was disconnected before calling out. They were using a landline.
The scammers called them, but didn't hang up. Then, when my neighbour called out to their bank, they pretended to be answering that call - going through security, etc.
My neighbour then did whatever the scammers said - because they couldn't possibly be scammers.
Re: I'm a scam prevention expert and I got scammed
#43Earlier quoted context omitted.
I bet your Amazon rep just searched for Reolink and clicked on a Google ad that happened to belong to the scammers.
Well this initiated a rant, not directly related to ads, but Google in general. This is an internet literacy issue I’ve noticed more and more. People will refer to Google listings as an authoritative source even if the data comes from some third party. “Is this Jordan’s Tiles?” “No. This is Patrick. You have the wrong number.” “It says on their website this is the number!” “Their website is wrong, this isn’t Jordan’s…
Apple Maps from my experience is quite bad about this. I know of one city where it happily provides the locations of four DHL counter locations even though there is only one. Numerous other store locations on Apple Maps also often do not exist, so however they are sourcing their data is full of errors or outdated information.
Re: I'm a scam prevention expert and I got scammed
#44This speaks more to the incompetence of supposed experts and less to the sophistication of scams.
Agreed. I wish someone would try this level of attack against me - I'm 99% sure I wouldn't have fallen for this particular one, but how can I truly know without going through it?
Anyways, I am extremely aware of caller ID spoofing. I use it myself to show a usable callback number on a VoIP outgoing-only line.
And the 2FA - I would be incredibly reluctant to give a code over the phone, even if I had initiated the call.
Re: I'm a scam prevention expert and I got scammed
#45There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…
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Re: I'm a scam prevention expert and I got scammed
#46There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…
Calling on the official number is a good rule. But my neighbour followed that and was still scammed for tens of thousands. The critical extra step that they missed was to check that the line was disconnected before calling out. They were using a landline. The scammers called them, but didn't hang up. Then, when my neighbour called out to their bank, they pretended to be answering that call - going through security, e…
Your neighbor just dialed the new number without hanging up first?
Re: I'm a scam prevention expert and I got scammed
#47There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…
Yes, this is what I do too. I say "Thank you for the information. For security reasons I won't discuss this matter on this incoming call but I will immediately contact your fraud department on the number I have." They've never been annoyed about this. In fact, mostly they've been positively surprised.
Re: I'm a scam prevention expert and I got scammed
#48There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…
Calling on the official number is a good rule. But my neighbour followed that and was still scammed for tens of thousands. The critical extra step that they missed was to check that the line was disconnected before calling out. They were using a landline. The scammers called them, but didn't hang up. Then, when my neighbour called out to their bank, they pretended to be answering that call - going through security, e…
The neighbor hung up, but the scammers didn't, and the call was not disconnected? That's not my experience. Is this what you meant?
Re: I'm a scam prevention expert and I got scammed
#49Earlier quoted context omitted.
I bet your Amazon rep just searched for Reolink and clicked on a Google ad that happened to belong to the scammers.
Well this initiated a rant, not directly related to ads, but Google in general. This is an internet literacy issue I’ve noticed more and more. People will refer to Google listings as an authoritative source even if the data comes from some third party. “Is this Jordan’s Tiles?” “No. This is Patrick. You have the wrong number.” “It says on their website this is the number!” “Their website is wrong, this isn’t Jordan’s…
Wrong opening hours on Google is a niggle for me.
And having been on the other side of the equation, changing the hours Google says a business is open is not always straightforward.
Re: I'm a scam prevention expert and I got scammed
#50There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…
Calling on the official number is a good rule. But my neighbour followed that and was still scammed for tens of thousands. The critical extra step that they missed was to check that the line was disconnected before calling out. They were using a landline. The scammers called them, but didn't hang up. Then, when my neighbour called out to their bank, they pretended to be answering that call - going through security, e…
Your neighbour dialed a new number without hanging up his ongoing call? Is this his first time operating a telephone? The scammers mustn't have believed their luck when they realised that was happening. Did they mimic a "brnnnnggg brnnnggg" sound when he dialed?