Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google terminated our Developer Account, says it is “associated”

old.reddit.com

Post reply on HN
Print view View original

341–350 of 501 posts

Re: Google terminated our Developer Account, says it is “associated”

#341

Post by tenuousemphasis »

natch wrote: post #248
pastage wrote: post #241

Earlier quoted context omitted.

Who can not help you. Appstore policies are rife with catch-22, personally I have never had problems with Google but Apple has been a pain every time. I am unable to update a ten year old app because Apple think they know the 10k daily users better.

If they can’t help you frankly the problem is probably with you or your app. But who knows… what aspect of your users do you know about that Apple refuses to understand?

> If they can’t help you frankly the problem is probably with you or your app.

Fanboy logic.

Re: Google terminated our Developer Account, says it is “associated”

#342

Post by Tozen »

ocdtrekkie wrote: post #267
Closi wrote: post #207

Earlier quoted context omitted.

> Everyone here is commenting about overautomation, but this isn't an overautomation problem. It's a secondary sanctions problem. It's both. When you work with tech companies this kind of overautomation is rife. When you work with any other type of business they give you an account manager and you manage these issues openly together with a relationship. If there was a human at Google who picked up the phone and worke…

Google is much more profitable than your bank, and this is why. The reason tech companies sit all at the top of most valuable companies is essentially because they've automated away a ton of tasks which normally require hiring a lot of employees. The only way to fix this is to legally require it, because nobody's going to stop the profit train by themselves.

Good points.

Re: Google terminated our Developer Account, says it is “associated”

#343

Post by tenuousemphasis »

ivanche wrote: post #312
otterley wrote: post #273

OP: You don't happen to be an Iranian national, do you? Google's relationship with Iranians is... complicated, and likely influenced by the U.S.'s sanctions regime with respect to Iran and some of its nationals.

Hah, it seems you’re right! This is OPs LinkedIn profile https://www.linkedin.com/in/nadalizadeh/

What on the profile are you basing OP's Iranian nationality?

Re: Google terminated our Developer Account, says it is “associated”

#344

Post by Sohcahtoa82 »

bogwog wrote: post #87
qalmakka wrote: post #22

I will say this once again: App Stores are too important in the current world to be left to the mercy of some big Internet company. I agree they should get a cut due to them being both the creators and maintainers of their platforms, but their ability to regulate what's in them should be left to a third party or government agency, just like trade is not left to its own devices and has regulators. Apple and Google are…

Figuring out a fair and effective set of laws/regulations to control how these companies run their app stores seems way too hard and unrealistic. The easier and more effective solution is to simply force them to allow alternative app stores (without suppressing competition, like Google currently does). A free market tends to correct itself in the long term, so that should solve the majority of problems plaguing the m…

> A free market tends to correct itself in the long term

Only if enough consumers are affected.

Situations like the OP happen, but they're exceptionally rare. They just make a lot of noise.

Re: Google terminated our Developer Account, says it is “associated”

#345

Post by phaistra »

josephcsible wrote: post #326
voakbasda wrote: post #88

Earlier quoted context omitted.

They would happily pay that amount if they could continue business as usual. Add a couple of zeros and you might get their attention.

If they just had to pay it this once, I'd agree. But if they had to pay it every time they wrongly unpersoned someone, they'd change their ways really quickly.

Another idea: For every repeated infraction of the same type, the fine doubles or triples.

Re: Google terminated our Developer Account, says it is “associated”

#346

Post by nekopa »

ajross wrote: post #245
kmeisthax wrote: post #59

Everyone here is commenting about overautomation, but this isn't an overautomation problem. It's a secondary sanctions problem. The developer isn't being banned for breaking Google's rules, he's being banned for having hired someone else who later broke those rules; and then that ban was transitively applied to their personal account as well. This is beyond the pale. Google should not have the power to decide who you…

> he's being banned for having hired someone else who later broke those rules FWIW: there's some reason to suspect that the "later" bit is being spun here. Per the timeline in the article, there were only 5-6 weeks between the employee being fired and Google taking action against the employer[1]. That's pretty tight, and from an enforcement perspective is going to make it extremely difficult to distinguish which enti…

If you are referring to this section:

Mar 2019 - H. Left the company, all permissions removed except on one game which we were still using H.'s consultation on - The app was unpublished later on

04 Dec 2021 - Termination of H. (Former Employee) account because of multiple policy violations

26 Jan 2022 - Termination of our company account (Raya Games Ltd - AKA TOD Studio) without prior notices and warnings

I think the 04 Dec 2021 is Google's termination of the "H" account.

Re: Google terminated our Developer Account, says it is “associated”

#347

Post by neilv »

ocdtrekkie wrote: post #267
Closi wrote: post #207

Earlier quoted context omitted.

> Everyone here is commenting about overautomation, but this isn't an overautomation problem. It's a secondary sanctions problem. It's both. When you work with tech companies this kind of overautomation is rife. When you work with any other type of business they give you an account manager and you manage these issues openly together with a relationship. If there was a human at Google who picked up the phone and worke…

Google is much more profitable than your bank, and this is why. The reason tech companies sit all at the top of most valuable companies is essentially because they've automated away a ton of tasks which normally require hiring a lot of employees. The only way to fix this is to legally require it, because nobody's going to stop the profit train by themselves.

> The only way to fix this is to legally require it, because nobody's going to stop the profit train by themselves.

I don't know what Google's rates of customer service failures actually are, but even a minuscule of rate of horror stories seems to hurt brand, judging from HN comments.

I wonder whether fixing half of, say, 0.00000001% of cases that would otherwise be PR horror stories, could translate into measurable boost to brand value.

Maybe all the math has already been done, and all possible wins for creative automation motivated by business payoff (and promo bids) have already been achieved, or maybe not.

Re: Google terminated our Developer Account, says it is “associated”

#348

Post by _Algernon_ »

voakbasda wrote: post #78
bluescrn wrote: post #36

Earlier quoted context omitted.

Android has a ~70% share of the mobile device market, that seems reason enough. (Although more focus on the mobile web rather than apps might be a good thing)

They only have that share because developers continue to support their platform. Too bad developer greed prevents an effective boycott of their ecosystem. If enough people stopped giving them money, they would change.

Your criticism essentially boils down to "Too bad human behavior is the way it is". Sure, I agree, but it's pretty unactionable.

Re: Google terminated our Developer Account, says it is “associated”

#349

Post by duxup »

hbn wrote: post #196
duxup wrote: post #121

I know a group of devs collaborating on a side project. Same thing happened to them. They created a new developer account for this project, worked together on it, and the app vanished off the store and dev account terminated, along with one of the developer's personal developer account. They assumed, but don't know, it was because the developer who had his personal account suspended as well once worked for a company…

It's the new virus! Your account was terminated because you know a guy who knows a guy who worked at a company whose CEO is the cousin of a guy who broke Google ToS. 6 degrees of termination.

How soon until everyone at Facebook is associated? :O

Re: Google terminated our Developer Account, says it is “associated”

#350

Post by nabeards »

TuringNYC wrote: post #214
kmeisthax wrote: post #59

Everyone here is commenting about overautomation, but this isn't an overautomation problem. It's a secondary sanctions problem. The developer isn't being banned for breaking Google's rules, he's being banned for having hired someone else who later broke those rules; and then that ban was transitively applied to their personal account as well. This is beyond the pale. Google should not have the power to decide who you…

I had a scare last year where Google supposedly gave me 30 days before they would shut off my Google account of 20yrs. Family photos, youtube videos, 20yrs of email, not to mention the treasure trove of personal documents on GDrive. It took two weeks to duplicate the content and back it up elsewhere. This is a paid tier Google account and I've yet to get an explanation on why this happened. It appears to be because o…

Did you actually leave Google then? It’s not clear from your story, and it would be a shame that you decided to stay on such a hostile platform.
Post reply on HN