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FTC sues Intuit for its deceptive TurboTax “free” filing campaign

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Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#161
post #148

Earlier quoted context omitted.

About two weeks ago, I got a letter from the IRS telling me that I owe an extra eight-thousand dollars from my 2020 return, with a $1000 fine and $200 interest as a result. [1] I'm not mad about owing the money, but what annoys me is if they have enough information to know that I underreported, then why am I part of this equation to begin with? Clearly they have enough of my tax data to know I screwed up, so why don'…

You can file taxes without a software package, if you want. You have to file because they want you to report things they don't know about, and also if you want to claim itemized deductions.

No post body was provided.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#162

Earlier quoted context omitted.

If you are audited by the IRS and they find that you overpaid, they will issue a refund. It's not a one-way street.

Does the IRS start an audit if they suspect you massively overpaid? They certainly do if you massively underpay.

Not an audit, but they corrected a mistake I made in my favor once. It was a trivial amount, like $30 or something, but they sent me a little packet explaining what they did, why, and a check.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#163

I found out from a friend that she paid $600 to have her taxes done because (presumably) she falls for the dark patterns that TurboTax uses. She's a low paid service worker whose tax return can probably be done for free. And it is a sizable portion of her income because of things like Earned income tax credits, child tax credits, etc. Fuck these companies.

Heck I’m a high skilled, non-essential employee and I fell for this trap for years. Next year I’m using Cash App. But it’s wild what brand recognition can do.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#164

Earlier quoted context omitted.

TurboTax and H&R Block aren't part of Free File as of 2021, so the supported software under the program are now things most Americans wouldn't recognize, either. The problem truly is advertising, like you said. The government just cannot out-advertise companies that are doing $9 billion in revenue.

Of course the government could out-advertise them. It'd be like Google advertising its own products on its search engine -- the government controls all end-user tax related communications. They just don't want to because someone bribed them to not do so.

Everyone uses Google. How many more people see TurboTax's ads vs. government "tax related communications?"

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#165

I'm working with other contributors on https://ustaxes.org , an open source tax filing webapp https://github.com/ustaxes/UsTaxes . Currently, many Federal tax forms are supported, as well as tax filing for the state of Illinois. Filing for Oregon and California is under development!

This is fantastic. I'm curious if you have any tax lawyers or accountants involved with this effort. Doing some amount of pro bono work is standard in the legal profession, and I can't think of too many services that would be more impactful to the average American than this one.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#166

I'm working with other contributors on https://ustaxes.org , an open source tax filing webapp https://github.com/ustaxes/UsTaxes . Currently, many Federal tax forms are supported, as well as tax filing for the state of Illinois. Filing for Oregon and California is under development!

This sounds awesome. How does the user handle the actual filing? I assume you don't have any way to provide e-filing, so would people have to print this out and mail it?

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#167
post #13

I know that ship has sailed, but I really wish politicians would go back to making promises that have an impact on everyone like abolishing tax fillings. It might be different in the US, but in Canada I file my taxes using the CRA's data directly. TurboTax even fetches it directly from their website. What's the point? They have my T4, my T2202 (studies) and everything else. Just send me a letter telling me how much m…

In the US, the Republican Party has a history of intentionally pushing for cumbersome tax filing as part of encouraging people to hate the idea of taxes in general.

I've heard that too. And the idea is disgusting to me. I assume those who genuinely espouse this idea are those who are rich enough to have an accountant do all their taxes for them.

Is it really necessary to "encourage" me to dislike taxes? Is not the money leaving my pocket sufficient?

I've also heard Republicans claiming that IRS-provided tax bills/refunds is equivalent to a tax. I guess the implication is that the government is going to intentionally charge you more.

Having to use TurboTax or someting like it is equivalent to a tax, but it's paid to a corporation instead of the government. If I had to choose between my money going to the government and Intuit, I'd choose the government.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#168

Earlier quoted context omitted.

How are states prioritized? Population and complexity? Or personal priorities of contributors?

Currently, it's states that contributors live in because our resources are limited

Seems like one could setup an org/corp and get funding from those states to implement tax filing code.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#169

I found out from a friend that she paid $600 to have her taxes done because (presumably) she falls for the dark patterns that TurboTax uses. She's a low paid service worker whose tax return can probably be done for free. And it is a sizable portion of her income because of things like Earned income tax credits, child tax credits, etc. Fuck these companies.

Realistically, how would you do your tax return for free? Keep in mind that every service worker is terrified of an audit. The cost is much higher when you don’t have resources. EDIT: I think I didn't phrase this very well. My point was that the average service worker is trained to be terrified of the IRS. These people are already usually paying hefty fines because they missed their returns in prior years. That's why…

Maybe look how other countries do it?

Like with your health system, a lot of us are slightly baffled by how broken things are in the US.

Re: FTC sues Intuit for its deceptive TurboTax “free” filing campaign

#170
post #70

I'm curious how independent the FTC is from political pressure and lobbyists? In the way there is a revolving door with the SEC, is there a revolving door at the FTC?

Yes. The FTC, BigLaw, and tech are highly interconnected. > Public Citizen found that just over 75 percent of top FTC officials (31 out of 41) over the past two decades have either left the agency to serve corporate interests confronting FTC issues, joined the agency after serving corporate interests on these issues, or both. https://www.citizen.org/article/ftc-big-tech-revolving-door-...

Right, so when an agency like the FTC flexes their muscle, I’m a little bit cynical.

Are they reminding BigTech that hey, they have political power and some palms needs to be greased.

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