What is the answer to this in a world of scammers, bad actors, etc? Perhaps it should be illegal to ban a user and if a user is truly abusive then sue them in court for damages. Speaking of suing, why has nobody sued Google or others for this behavior?
Illegal to ban users? So a neo-nazi account spams, harasses, doxxes hundreds of users and spreads gore all over your platform, and you aren't allowed to shut them down unless you go through the court system first? This is one of the most absurd ideas I've ever heard.
There's something to be said for not shutting down someone unless they break a law. I do acknowledge the court would need to be much faster and easier to access for these kinds of things though, you don't want to burden a provider with enormous legal bills just to deal with this kind of thing.