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Google cancels Google Play publisher account and ends family’s source of income

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Re: Google cancels Google Play publisher account and ends family’s source of income

#2
It is well known that if Google bans your account it will ban any "related" account and that includes your immediate family including your spouse, parents, children and your official job/startup.

I never understood this bizarre behaviour from Google. My colleagues got a taste of it when they shared their laptop and one of them had a banned account.

It was a defence project and the work computers were not allowed to have internet. One common computer away from work area and in a different lan was a designated internet computer. Unfortunately one dev with a banned account set a chain reaction of getting everyone else banned.

Re: Google cancels Google Play publisher account and ends family’s source of income

#3
Another day, another termination by Google Play.

The reason? None. Just a generic response sent to the developers on Christmas Day. Might have been the grinch himself issuing those automated responses to others.

This company and its services (including, YouTube) are run by bots and they are the ones doing the moderation and not even the humans running them care at all.

Unless something completely fundamental happens, Google (and its services) don't care and they will never change.

Re: Google cancels Google Play publisher account and ends family’s source of income

#4
Based on the frequency with which this sort of post gets significant traction it's pretty clear that no one at Google gives a crap about this issue. I find it hard to imagine that people in Google are unaware of this problem.

I often wonder if this has happened to people with more clout who have managed to pull strings to get it sorted, or if Google have just got lucky and managed to avoid hitting someone who might actually be in a position to fight back.

Re: Google cancels Google Play publisher account and ends family’s source of income

#5
What is the answer to this in a world of scammers, bad actors, etc? Perhaps it should be illegal to ban a user and if a user is truly abusive then sue them in court for damages.

Speaking of suing, why has nobody sued Google or others for this behavior?

Re: Google cancels Google Play publisher account and ends family’s source of income

#6

What is the answer to this in a world of scammers, bad actors, etc? Perhaps it should be illegal to ban a user and if a user is truly abusive then sue them in court for damages. Speaking of suing, why has nobody sued Google or others for this behavior?

No post body was provided.

Re: Google cancels Google Play publisher account and ends family’s source of income

#7
post #3

Another day, another termination by Google Play. The reason? None. Just a generic response sent to the developers on Christmas Day. Might have been the grinch himself issuing those automated responses to others. This company and its services (including, YouTube) are run by bots and they are the ones doing the moderation and not even the humans running them care at all. Unless something completely fundamental happens,…

Not to really defend Google here, but how else would you do it? The amount of data on these platforms is enormous and having people review the videos/apps/whatever would be simply prohibitively expensive.

I think they need to balance how strict their abuse detection is. Making it too strict will kick out legitimate users without mercy. Making it less strict will allow potentially harmful (for business) content to spread on their platform, which could lead to lawsuits, loss of advertisers etc. You can see which direction is more appealing for a corporation.

So concretely, now we complain about mistreated users, but if the automatic moderation was less strict, we'd complain about extreme content. It's not an easy problem.

Re: Google cancels Google Play publisher account and ends family’s source of income

#8

What is the answer to this in a world of scammers, bad actors, etc? Perhaps it should be illegal to ban a user and if a user is truly abusive then sue them in court for damages. Speaking of suing, why has nobody sued Google or others for this behavior?

Google really should have a manual process with actual humans one can interact with when Google accounts that had enough money pass through them are involved.

Re: Google cancels Google Play publisher account and ends family’s source of income

#10
post #3

Another day, another termination by Google Play. The reason? None. Just a generic response sent to the developers on Christmas Day. Might have been the grinch himself issuing those automated responses to others. This company and its services (including, YouTube) are run by bots and they are the ones doing the moderation and not even the humans running them care at all. Unless something completely fundamental happens,…

Not to really defend Google here, but how else would you do it? The amount of data on these platforms is enormous and having people review the videos/apps/whatever would be simply prohibitively expensive. I think they need to balance how strict their abuse detection is. Making it too strict will kick out legitimate users without mercy. Making it less strict will allow potentially harmful (for business) content to spr…

> Not to really defend Google here, but how else would you do it? The amount of data on these platforms is enormous and having people review the videos/apps/whatever would be simply prohibitively expensive.

Google is not incapable of providing customer support. Netflix, Apple, and Amazon all manage to provide free, robust customer service.

Google is simply unwilling.

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