Okay, I'm genuinely confused now, can someone please explain this to me? First of all, how is nobody taking about the fact that OP was scheduled for an exam that takes place... at midnight. There are two possible cases here. Some people are alleging that OP lives in the same place as the exam takes place -- which is not clear to me from the information available -- and use this as an excuse for saying "OP should adop…
I think with better UX on their scheduling app this would have been avoided. Imagine how much cost they could save with minor improvement. It wasted the proctors, customer service and my time. Unless they don't acknowledge own fault and require customers to pay for another exam.
But the thing that made me realize is that the root case is the time notation itself. Imagine how much frustration and unnecessary expenses this could inflict in general.