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Show HN: WebEngage - feedback and short survey widget. Need your inputs

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Re: Show HN: WebEngage - feedback and short survey widget. Need your inputs

#11

Post by avlesh-singh »

rudasn wrote: post #10
avlesh-singh wrote: post #2

WebEngage lets you collect feedback contextually on your website. Checkout the tab in action on the right hand side at http://webengage.com . Notice the "attach screenshot ..." feature. We have done it to make UI bug reporting simple. Also, one can build their own feedback form using our form builder. WebEngage also lets you conduct short, targeted surveys on your site. A quick demo on this page - http://webengage.co…

If I may: Please remove all screenshots of your product from your homepage (or at least try and crop the images so that they focus on one particular thing you know people are looking for). Also get rid half of the text. Then get rid half of what's left. Try to [s|t]ell me a story. In no more than one line of text, explain what this does and why I will love it. (sorry for being so direct, but that's me) Now.... I've b…

Sure you may rudasn. I agree w/ your feedback on the screenshots. Will get the needful done.

The screenshot feature is as live as it gets. We post the HTML/CSS to our servers in realtime and generate the screenshot for you.

Now, if I may - when do you plan to WebEngage on your sites? :)

Re: Show HN: WebEngage - feedback and short survey widget. Need your inputs

#12

Post by joshuacc »

avlesh-singh wrote: post #2

WebEngage lets you collect feedback contextually on your website. Checkout the tab in action on the right hand side at http://webengage.com . Notice the "attach screenshot ..." feature. We have done it to make UI bug reporting simple. Also, one can build their own feedback form using our form builder. WebEngage also lets you conduct short, targeted surveys on your site. A quick demo on this page - http://webengage.co…

Followup to what rudasn said...

Part of the reason that the text seems so overwhelming is because it isn't well organized. To improve it visually, consider:

1. Increasing the line-height to 1.5 or so for the text to breath.

2. Decreasing the width that any given bit of text spans. 60-70 characters is a good width.

Take a look at http://basecamphq.com/ for examples of both.

Re: Show HN: WebEngage - feedback and short survey widget. Need your inputs

#13

Post by avlesh-singh »

joshuacc wrote: post #12
avlesh-singh wrote: post #2

WebEngage lets you collect feedback contextually on your website. Checkout the tab in action on the right hand side at http://webengage.com . Notice the "attach screenshot ..." feature. We have done it to make UI bug reporting simple. Also, one can build their own feedback form using our form builder. WebEngage also lets you conduct short, targeted surveys on your site. A quick demo on this page - http://webengage.co…

Followup to what rudasn said... Part of the reason that the text seems so overwhelming is because it isn't well organized. To improve it visually, consider: 1. Increasing the line-height to 1.5 or so for the text to breath. 2. Decreasing the width that any given bit of text spans. 60-70 characters is a good width. Take a look at http://basecamphq.com/ for examples of both.

Points taken. Any feedback on the product?

Re: Show HN: WebEngage - feedback and short survey widget. Need your inputs

#14

Post by rudasn »

avlesh-singh wrote: post #11
rudasn wrote: post #10

Earlier quoted context omitted.

If I may: Please remove all screenshots of your product from your homepage (or at least try and crop the images so that they focus on one particular thing you know people are looking for). Also get rid half of the text. Then get rid half of what's left. Try to [s|t]ell me a story. In no more than one line of text, explain what this does and why I will love it. (sorry for being so direct, but that's me) Now.... I've b…

Sure you may rudasn. I agree w/ your feedback on the screenshots. Will get the needful done. The screenshot feature is as live as it gets. We post the HTML/CSS to our servers in realtime and generate the screenshot for you. Now, if I may - when do you plan to WebEngage on your sites? :)

Well.. I'm in the process of building my first "for real" web app. If all goes well, I should be releasing a beta in a month or two. That's when I will need it.

IIRC, Google+ had a similar feature during the beta that allowed you to "select" a section of the page and send it as a screenshot. I found that pretty cool.

Re: Show HN: WebEngage - feedback and short survey widget. Need your inputs

#15

Post by avlesh-singh »

rudasn wrote: post #14
avlesh-singh wrote: post #11

Earlier quoted context omitted.

Sure you may rudasn. I agree w/ your feedback on the screenshots. Will get the needful done. The screenshot feature is as live as it gets. We post the HTML/CSS to our servers in realtime and generate the screenshot for you. Now, if I may - when do you plan to WebEngage on your sites? :)

Well.. I'm in the process of building my first "for real" web app. If all goes well, I should be releasing a beta in a month or two. That's when I will need it. IIRC, Google+ had a similar feature during the beta that allowed you to "select" a section of the page and send it as a screenshot. I found that pretty cool.

We plan to enable a few annotation abilities on the screenshot. Would request you to give us a try once you are ready.
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