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AEG combi microwave unusable after update: device thinks it is a steam oven

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91–100 of 233 posts

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#91

Why is there no user-facing firmware update/recovery feature, so that at least tech-savvy users can resolve the issue themselves? Or a reset feature that reverts to the factory firmware located on a separate, read-only chip? Ah yes, it's to prevent people downgrading or running "unauthorized" firmware when they inevitably start adding user-hostile "features".

A better question is, why do microwave ovens now need internet connections and software updates?

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#92
post #30

I refuse to own an oven that is internet connected. If my oven has enough of a computer to have a firmware that can be updated remotely, it is too dangerous to own.

I'm starting a kitchen upgrade, and the number of "connected" kitchen appliances is astonishing. I don't need my faucet to have Alexa, I don't want to read news on my refrigerator, and I don't want an app for my oven. I'm not aware of any companies keeping servers running for a product that matches the life expectancy of a kitchen appliance, nor do I want an AWS outage to keep me from making nachos.

>I'm not aware of any companies keeping servers running for a product that matches the life expectancy of a kitchen appliance

I think this is the key right here. They want to reduce the life expectancy of kitchen appliances to force people to buy new ones sooner.

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#93
post #55

I want to point out most cars made after 2004 or so have no physical connection between not just accelerator and engine but more importantly wheels and steering wheel. So their usability is as good as the software written to control them and the motor/sensor windings, etc. Not unlike the software controlling that microwave.

Accelerator pedal is entirely by wire, but steering by wire is merely supplemental to the physical linkage (same as braking).

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#94
post #89

Earlier quoted context omitted.

It doesn't need extra hardware. Most routers have some rudimentary TFTP boot mode that can be accessed by powering it up while holding a certain button. The device already has Wi-Fi, so the same mechanism can be used - if powered up in recovery mode, it'll scan for a specific SSID and then TFTP boot from a specific IP on there.

The percentage of microwave users that could perform such a trick rounds down to zero.

So is the percentage of router users... and yet those debug modes are there because they cost nothing and can be useful in "oh shit" moments like these.

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#95
post #91

Why is there no user-facing firmware update/recovery feature, so that at least tech-savvy users can resolve the issue themselves? Or a reset feature that reverts to the factory firmware located on a separate, read-only chip? Ah yes, it's to prevent people downgrading or running "unauthorized" firmware when they inevitably start adding user-hostile "features".

A better question is, why do microwave ovens now need internet connections and software updates?

I don't disagree, but at least if you're going to be putting software on there, do it properly and leave an escape hatch.

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#96
post #55

I want to point out most cars made after 2004 or so have no physical connection between not just accelerator and engine but more importantly wheels and steering wheel. So their usability is as good as the software written to control them and the motor/sensor windings, etc. Not unlike the software controlling that microwave.

>but more importantly wheels and steering wheel.

No. There haven't been any production cars with steer-by-wire. (except Infiniti Q50, but it still kept mechanical steering column as fallback)

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#97

Why is there no user-facing firmware update/recovery feature, so that at least tech-savvy users can resolve the issue themselves? Or a reset feature that reverts to the factory firmware located on a separate, read-only chip? Ah yes, it's to prevent people downgrading or running "unauthorized" firmware when they inevitably start adding user-hostile "features".

Or more likely because that costs money to implement

"never attribute to malice that which is adequately explained by stupidity"

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#98
post #55

I want to point out most cars made after 2004 or so have no physical connection between not just accelerator and engine but more importantly wheels and steering wheel. So their usability is as good as the software written to control them and the motor/sensor windings, etc. Not unlike the software controlling that microwave.

Electric steering is power steering using electric motors instead of hydraulics. There is still a physical linkage and you can still steer the car with the power off.

On my 2014 Prius, the brakes use an electric pump to power the hydraulics. In normal operation, the computer handles the brakes, but there is a physical backup.

The throttle is completely by wire, because there is no more reliable way to run two electric motors and a gas engine together with an analog system.

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#99

Why is there no user-facing firmware update/recovery feature, so that at least tech-savvy users can resolve the issue themselves? Or a reset feature that reverts to the factory firmware located on a separate, read-only chip? Ah yes, it's to prevent people downgrading or running "unauthorized" firmware when they inevitably start adding user-hostile "features".

I agree, the actual question is, why don't run they point of cooking ads already?

Re: AEG combi microwave unusable after update: device thinks it is a steam oven

#100
post #87
post #30

Earlier quoted context omitted.

I'm starting a kitchen upgrade, and the number of "connected" kitchen appliances is astonishing. I don't need my faucet to have Alexa, I don't want to read news on my refrigerator, and I don't want an app for my oven. I'm not aware of any companies keeping servers running for a product that matches the life expectancy of a kitchen appliance, nor do I want an AWS outage to keep me from making nachos.

At first I thought you were exaggerating with the faucet with Alexa: https://www.homedepot.com/b/Smart-Home-Smart-Kitchen-Smart-F...

I have found that Alexa does things randomly once a week or so, e.g. start playing music or responds to a question I didn't ask.

I would be concerned that Alexa would turn on the faucet silently without me knowing, potentially causing a flood.

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