Live data from Hacker News

Ask HN: Can we have a conversation on startup swag waste?

news.ycombinator.com

21–30 of 81 posts

Re: Ask HN: Can we have a conversation on startup swag waste?

#21
post #4

Earlier quoted context omitted.

What is the world's most durable item of historic corporate swag?

Not really "swag" but I would say iPod socks. I still have one that I keep an altoids tin inside of for transporting small fragile components.

Oh boy I can imagine exactly what you mean. I used to have a green/lime one.

Re: Ask HN: Can we have a conversation on startup swag waste?

#24

I appreciate that you used the word "continue" in your first question as tech firms have featured swag seemingly forever. I will just say that my DEC Alpha coffee mug, a multitude of lapel pins from an array of companies, and my Nokia monitor screen brush have all stood the test of time, unlike the many golf shirts, posters, lanyards, and pens. The swag you have received seems to be pitiful and wasteful.

SGI shirts, pens, and the the coveted ski jacket, all circa 1998 all with the squashed bug logo. At one time I had a Spyderco tactical folder with the Abovenet logo, given to me by Paul Vixie. Alas, that is long gone. All swag since then is mostly cheap useless junk and a waste of good landfill space.

Re: Ask HN: Can we have a conversation on startup swag waste?

#25
I think part of the problem is actually the shift away from shirts. Swag is advertising but at least a shirt served a purpose and if you didn’t want it you could donate it. Many company shirts ended up at Goodwill or shipped off the 3rd world countries.

But shirts are expensive so no one gives them anymore. They’ve shifted to the cheapest items they can find.

I usually turn down swag now and when I’m in charge of swag I always opt for t-shirts with some sort of “use the product quickly” treasure hunt task to earn one.

Re: Ask HN: Can we have a conversation on startup swag waste?

#26
I think the guideline should be that if you're not willing to spend enough to give away a durable good that people would actually use (e.g. a good quality t-shirt), we should normalize giving away useful, common _consumable_ goods. This can avoid increasing waste if it just replaces/delays consumption the recipient was already going to do anyway. It's shorter-lived, so they don't act as a walking ad for you (but no one was gonna wear that bandana anyway) but this way you might create some positive sentiment.

E.g. branded small sanitizer bottles, sunscreen bottles (X Corp cares about your health and well-being!), snacks (we're all occasionally hangry at conferences right?), etc.

Re: Ask HN: Can we have a conversation on startup swag waste?

#27
> Why do companies continue to waste money on useless swag?

They want your attention. Both at the event/when you interact with them first (probably more important), and then later. Swag is a way to get that attention. Useless swag is, as other comments have noted, cheaper than useful swag, but still gets some attention.

> What can be done to have companies think about the waste they are producing from swag?

Oh, most are aware. I think the easiest thing to do is:

* Don't take it if offered.

* If delivered, complain about it to customer service.

If enough folks do this, the value for swag will decrease, and fewer will do it. Or if they do, they'll do it well.

Swag can be a differentiator in the latter case. I can't tell you how many hours my current company, FusionAuth, has spent evaluating our swag t-shirts, but it is a big number. And we hear folks at conferences say "ooh, that's nice" (unsolicited).

Re: Ask HN: Can we have a conversation on startup swag waste?

#29
You can criticize anything you want under the guise of some environmentalist angle. Can everyone stop doing Y because Y is bad for the environment? Where Y can be traveling, drinking the wrong kind of water, having a big house, driving a car, flushing the toilet too often, taking long showers, printing reports, turning on the lights, not living in a tent on the street, getting a new phone every two years.

This is so tiresome. No, everyone else isn't going to change their behavior to align with your personal environmentalist crusade. Leave us alone.

Re: Ask HN: Can we have a conversation on startup swag waste?

#30
> Why do companies continue to waste money on useless swag?

Lead list generation. Sales...

Is the answer. You need to entice a potential customer closer to your booth, get their name and have a chance to follow up later.

If a customer represents a few $100 or few $10ks, the customer acquisition cost of a $15 water bottle is quite low.

Here's another idea: QR codes that give you NFTs or alt coins.

You can then turnaround and donate it to a charity.

This generates customer engagement at the very least...

Post reply on HN