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On Being Indispensable

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Re: On Being Indispensable

#231

Earlier quoted context omitted.

> A one sentence horror story. Too true. My favorite quote on this topic is that "work will never love you back". It's easy to get wrapped up in what we are doing (sometimes the less important it is to the world, the more I need to get wrapped up in it to be motivated), but work pales in comparison to: * a good conversation with a friend * time outside, contemplating nature and purpose * a hug from a family member Bu…

> but work pales in comparison to: I just want to note that this is a poor generalization. Much like how people wonder how I have the discipline to get up early and workout, it's because I enjoy it. I also enjoy my job the vast majority of the time, and I suspect many others do also. My dad always comments "I'm amazed you get paid to play on the computer all day...", "Me too dad, me too".

As a generalization, it's a good one. That there are exceptions doesn't make it a poor generalization.

If you enjoy your work more than other things, that's great. For me, even within the domain of tech, there are much more interesting things I'd like to do with tech than what I do for my job - and most of the things on my list will not be supported by the market - they're confined to hobbies.

Re: On Being Indispensable

#232

Earlier quoted context omitted.

"My Company would be fine without me" also means you can take vacation, medical appointments, heck even weekend (crazy concept!). "Being Indispensable" can also mean two years of no physical or mental time off; it was not fun! I am currently lucky that all my layers of higher management understand that if my team can function effectively without me for a period of time, that means I'm doing my job well . I was able t…

Quoted post unavailable.

I'm not sure how that directly relates to my or original post; but let me try to engage:

I don't understand first sentence; but based on second sentence, my interpretation of your key point is that you may have excellent technical or functional skills, but if your personality / behaviour / look don't fit, people may still find way to get rid of you.

I believe that is true; and I believe that can be true in both positive and nefarious ways.

I've been a hands-on pure techie for 15 years; I've been in leadership/managerial positions lately; and I cannot believe how positively ignorant I was to ever think my technical skills were the only or even primary consideration.

A person knowing a technology is great. But a person then needs to:

* Understand client's top down business goals and priorities (as opposed to bottom-up technical priorities) to prioritize their tasks and recommendations. E.g. As a DBA, you want to spend your time optimizing tables and indexes and access paths that you have; but business may well prioritize new functionality that will gain them market advantage or reduce cost more than optimizing a technical parameter will. And this tension goes forever in every facet of technology.

* Be able to gather true requirements, eek them out of client and product owner and functional & business team. A person who builds exactly and only what a clueless functional person tells them to, is... OK. A fine junior resource. A person who's been around the block and cares enough about business to ask keen questions to identify needs client/functional wasn't fully aware, identify edge cases, danger zones, risks and discuss them in understandable language, is a worthy senior developer

* Work with the team. Coach junior team members; at least consider feedback from everybody - junior, senior, client, management, functional, business, and integrate it appropriately to make yourself more valuable to them. Make their day better - through your work, yes, but also your attitude. Do you help inspire and motivate and get team members excited, or do you drag them down? Do you help move things along or do you get people stuck in some detail forever?

* Communicate well. Strive to understand and be understood. Ensure your team mates and management know what you're doing, how you're doing, how well you're doing, the thoughts and plans, and risks/barriers/issues/constraints you're encountering (as much as they need/desire to). Be self-guided when you can; Ask for help when you reach your limits. (those two goals are a LIFEtime's work to improve and hone and fine tune:). Ensure everybody understands the plan and agrees to plan. Be at all times aware other people's context/background/assumptions/knowledge/perspective may be completely, wildly different than yours; avoid unspoken assumptions and ambiguities.

* Understand your management's goals and help them succeed. It is stunning to me how few technical people (myself historically included!!:) didn't know, and did not want to know, what the management/business goals are. We have this duality of "Just tell me what to do, I don't want to deal with politics and business crap" and "I'm angry that we are not doing what I think we should be doing, how I think we should be doing it".

etc etc etc.

This is not to say that teams and companies don't abuse the "cultural fit" notion; or that north america isn't way too prescriptive about "being a team player to the point of being a yes-person"; or that there isn't racism/nationalism/personal preferences and bias in recruiting and other decisions. There 100% is negative and unproductive ways to people manager, and I see it all the time. But I think many of us would benefit from awareness that our technical/functional skills are a) not the only thing we are judged on and b) they are not the only thing we need/should be judged on, on vast majority of real world non-theoretical projects and teams.

Re: On Being Indispensable

#233
post #59

Earlier quoted context omitted.

Deming sometimes used bus drivers as an example. Some of them might think it's not their job to smile and be nice to passengers. They're hired to drive the bus, and perhaps help out in emergencies, but not much beyond that. However, being nice to passengers (performing "caring labour" as Graeber would have put it) increases the chances that people choose the bus over e.g. the metro or something else. Deming concluded…

Ah, this must be why bus drivers are commonly paid in company shares. Incentive alignment! Makes sense. Wait, they're not? So why should they care, when their bosses don't care even enough to set up a direct reward to bus performance and some way for them to have agency over that reward? Though it would be cool if there was a bus service that had direct, fine-grained association between curteous behavior and reward i…

BTW, this sort of smugness is why Detroit is a shattered husk of what it used to be.

When Deming still had all of his hair, he had trouble getting traction in the states. Japan, on the other hand, was intrigued by his ideas and wanted some quality time from him. If you look at the history of the Toyota Production System, they usually credit Taiichi Ohno and Toyoda, with the origin story sometime in the 80’s, after Detroit was already in flames, but before that was Deming, and for some reason he is usually not mentioned.

Re: On Being Indispensable

#234
post #134

Earlier quoted context omitted.

> refused to let me move for a promotion because I was "indispensable" and "critical to the project". So would they rather have you quit? If not they should be willing to give you whatever title, pay bump, time off, etc. is necessary to keep you long enough for a replacement solution to be found. Otherwise if you just quit they’re stuck negotiating from a position of weakness to hire you back as a much higher paid co…

So would they rather have you quit? If not they should be willing to give you whatever title, pay bump, time off, etc. For large enough companies the 'company' is not a single unit making unified decisions. I might be "indispensable" to my boss, perhaps his boss, the project, and my department. However they don't have the power to give me a pay rise or extra time off outside the normal bounds set by their bosses. Me,…

> However they don't have the power to give me a pay rise or extra time off outside the normal bounds set by their bosses.

Maybe. But - maybe they just follow the path of least resistance, which is to lean on you rather than go up to their bosses and say "John Smith is quitting, and when he does, this project will crash and burn. We must stop this or the company will lose $$$."

Re: On Being Indispensable

#235
post #196

Earlier quoted context omitted.

So they should do unpaid emotional labour for free?

If you equate smiling at someone, or just being generally courteous, with "emotional labor," you need to make an emergency appointment with your therapist. Being a good human being more often than not (occasional bad moods notwithstanding) should be a non-functional requirement for any job where you interact with other people. I have no problem with anyone, in any role, getting fired simply for being an asshole. The…

> If you equate smiling at someone, or just being generally courteous, with "emotional labor," you need to make an emergency appointment with your therapist.

This entire conversation started based on an example that smiling brought economic benefits, not that you should do it because of socializing benefits. Answering in economic terms only makes sense.

Re: On Being Indispensable

#236
post #21

The neediness of Sales folks is relatable. I worked at a company where Sales thought "@channel" was a person they should ping as often as possible. And no amount of documentation solves this because documentation is useless if it can't present itself at the time of need. Because rest assured, no once (including me) can find anything using the horrible Confluence search.

How did they make the Confluence search be so horrible? I once searched a page title without noticing I was already at that page, and it couldn't find it. I literally copied the title in and it still didn't find it. truly an awesome (as in awe and fear inspiring) piece of software.

Re: On Being Indispensable

#237

Earlier quoted context omitted.

Maybe companies need some kind of "Chaos Monkey" system [0] in place for regular employees. Not in "terminating" random employee's contracts, but a culture were regular, maybe even some kind of random transferals onto other projects, or onto internal work regularly happens. Everybody knows this and everybody should be prepared to a situation that tomorrow they are not working on the same problem they work on today. H…

I think this method talked about by another commenter here achieves a similar goal, but is more reasonable than chaos: https://news.ycombinator.com/item?id=30697309

Yeah. I see what you mean. This banking regulation to reduce and investigate fraud serves a similar purpose. With around 6 weeks of vacation time banks already have a great system in place as vacations tend to work like a force for handovers.

Re: On Being Indispensable

#238

Earlier quoted context omitted.

Quoted post unavailable.

I'm not sure how that directly relates to my or original post; but let me try to engage: I don't understand first sentence; but based on second sentence, my interpretation of your key point is that you may have excellent technical or functional skills, but if your personality / behaviour / look don't fit, people may still find way to get rid of you. I believe that is true; and I believe that can be true in both posit…

> I don't understand first sentence; but based on second sentence, my interpretation of your key point is that you may have excellent technical or functional skills, but if your personality / behaviour / look don't fit, people may still find way to get rid of you.:

So if you get vocal (online) the security services get involved, its as simple as that, they will keep you busy, and so will other people, whether you like it or not, but not everyone gets to spot when the spooks are getting involved, which is partly their job ie to have deniability of their actions, but thats the way it is.

2nd point, spot on, correct.

The rest of your post is what you have experienced but you dont mention office/team politics, that also plays a part, plus customers who despite all the training are fixated on something else and wont accept a superior solutions until perhaps years later.

Some management are just as bad at conveying their needs as staff at the other end of the hierarchy. People dont always know what they want until its gone.

You can get buried under communication, effective communication is generally better, but everyone is different.

Everyone has a different opinion on the best approach.

Re: On Being Indispensable

#239
post #10

In the spirit of the old saying, "the two happiest days of a boat owner's life are the day they buy a boat, and the day they sell it." The best advice I got starting out was, "be indispensable." The best advice I got four years later was, "don't be indispensable." In a growing company, the indispensable people may find themselves being left holding the bag while new initiatives are undertaken. I very quickly learned…

[deleted]

Re: On Being Indispensable

#240
post #67

Earlier quoted context omitted.

Maybe... but not all companies offer sabbaticals / extended leaves of absence with a way to come back.

In my experience companies offer may offer sabbaticals, HR may promote them, the documentation may be shiny; but it is career suicide for anoyone who hasnt already made it to the top.

You must have worked for some awful companies. Everywhere I've worked the sabbatical was highly encouraged and the people came back refreshed and often got promoted soon afterwards.
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