Earlier quoted context omitted.
> support people are not your janitors. Quit expecting us to spend hours digging through arcane documentation, followed by further hours troubleshooting things that you left half-finished I am amazed once again at some people's ability to take free stuff and complain that it isn't making them money fast enough. Just take a few seconds to think about the value we all get out of the deep and broad Free Software stacks.…
The problem is that writing the code yourself is nice, while tracing/solving bugs in the code of others and fixing docs sucks. Too many free software authors do the nice work and rely on others to do the dirty work. They write code, release it and claim victory, while their code is only barely usable. The problem is that something barely usable is better than something nonexistent, so it gets used and we are stuck wi…
No necessarily. I think sometimes the existence of something, even if only barely usable, blocks the creation of something else that might be better.