Earlier quoted context omitted.
> No, that's the public portion of a social security number. It really isn't.
It is, and you must set aside your personal feelings and treat it as public info. If people think these digits are like some secret password, they will be treated as such and used to gatekeep access to even more restricted info and accounts. Which would be a disaster because many people have had these last four digits exposed over time. Knowing them does not prove identity. They are public.
Yes, I'm pretty sure everyone has my SSN and other details, but collections agents should absolutely follow the rules. The ones that don't tend to be abusive.