11–20 of 316 posts
Crypto has issues but banks are worse.
Banks are not in the business of giving you services. Banks are in the business of selling you money. And they like charging as much as possible for the money they sell you.
The author’s issue comes down to banks being apparently uninterested in attracting business by solving actual customer pain points. Instead of solving real problems (terrible UX around a lack of statements, a malicious USB stick can drain your bank account, etc) the banks mostly just appear to trend chase (chat app! Crypto!).
Banks are not in the business of giving you services. Banks are in the business of selling you money. And they like charging as much as possible for the money they sell you.
Sure, but my local hardware store is also trying to sell me stuff and is trying to charge as much as possible for it, yet I don’t have to jump through opaque and frustrating procedures and barely functional web systems to buy a 2x4. The author’s issue comes down to banks being apparently uninterested in attracting business by solving actual customer pain points. Instead of solving real problems (terrible UX around a…
Missing: Q: "So can I just walk into one of those zillion bank branches you've set up in the last 10 years, squatting on all that storefront real estate that could be used for real businesses that sell me something, attract tourists, or whatever?"
A: "No, they're just for show. We don't actually do any business there, we just rent that space to piss you all off, as a visible display of what we can do with all those excessive fees we charge you."
Hahahaha!
I wish this weren't true.
Best part: "but did you write it in rust?" Missing: Q: "So can I just walk into one of those zillion bank branches you've set up in the last 10 years, squatting on all that storefront real estate that could be used for real businesses that sell me something, attract tourists, or whatever?" A: "No, they're just for show. We don't actually do any business there, we just rent that space to piss you all off, as a visible…
For example, this week I needed some cost basis information on a transfer between accounts with unlike registration. Couldn't get it online. I emailed them. They responded via secure message with exactly what I wanted in 2 business days.
Best part: "but did you write it in rust?" Missing: Q: "So can I just walk into one of those zillion bank branches you've set up in the last 10 years, squatting on all that storefront real estate that could be used for real businesses that sell me something, attract tourists, or whatever?" A: "No, they're just for show. We don't actually do any business there, we just rent that space to piss you all off, as a visible…
That's not true, they maintain them as a backup in case you corner a customer service representative on the phone and they are about to have to do what you asked. That's when they tell you you need to visit a branch.
Governmental policy dictated by social media forces controlled by herds of solipsists I wouldn't trust to scratch their own arses.
With the power of distributed censorship. All of the dystopia but with nobody personally responsible for "being the hitler".
With fun tools like "shadowbanning". Which censors you without telling you why you were censored. Or even that you were censored.
And secret forbidden word lists!
We're augmenting the powers of insects with digital technology. This only creates giant insects.