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We’re the founders of Substack, we just launched an iOS app. AUA

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Re: We’re the founders of Substack, we just launched an iOS app. AUA

#111
post #93

Earlier quoted context omitted.

Yes. VP of Partnerships, VP of Communications, Head of Talent are all women at the top table.

Thanks for the quick response! Hopefully that trend continues and we can see some of that diversity move beyond the VP-level and on into the C-suite. :)

Yes! So far we have only three Cs and it's the three people who founded the company, so there's certainly room to move...

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#112

I’m sure that you probably know my opinion on all this already (given my general loudness about newsletter things in general, as the editor of Tedium), but I’d love to see you offer options to create ecosystem options that don’t rely on having to publish on Substack proper. It seems like creators could use the support of something like Substack without being tied to the publishing platform itself. That seems like a r…

Thank you this is an interesting perspective. Substack today is definitely targeted at people who want a full stack thing and don't want to worry about coding one's own template etc.

As someone who does want to self host, which Substack services would be valuable to you? What do you feel like we could offer you?

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#113
First, I want to thank you from the bottom of my heart. There's a VERY strong censorious zeitgeist sweeping the country, and we liberals seem to have no defense against attacks from our left. The unpersoning and deplatforming mob hysterics, often in the name of race essentialism or systemic oppression, are terrifying for any student of the Chinese Cultural Revolution or the rise of Soviet thought policing.

If liberalism means anything, it's the ability of the individual to speak truth even when the mob or the government demands that they remain silent. Substack is one of the only platforms available that hasn't bent the knee to the hysterical mob, and I can't tell you how grateful I am for your spine.

Regarding the app, it's very welcome. I've been using the Safari bookmark in the meantime, and the app is FAR better -- the ability to interact more smoothly, save position, etc. A couple issues:

1) Unarchiving? I experimented with archiving an article. While I'm able to find it in the archived section, I don't see any option to unarchive it.

2) Themes? My theme is set to dark, which is great, but I also enjoy sepia in daylight. I don't see any option to change the color scheme.

3) Podcasts? Podcasts in Substack sound like a great idea, but I've had nothing but problems trying to add certain podcasts (e.g. Late Republic Nonsense) to my PocketCasts app. The only way seems to be having Substack email me a personalized podcast subscription URL rather than an open feed I can just search for in PocketCasts. Partnering with Callin might be an interesting idea, since they seem to have adopted the "Substack but for podcasts" model -- often even recruiting Substack talent.

4) Discovery? I'm really glad to see a discovery tab, and I'd love to see suggestions ("if you like Glenn Greenwald, you might also like...").

5) Pricing? Substack has a great model of direct payments, with writers I want to read, but it gets steep very quickly. Rather than dropping $100/year each for five different writers I want to follow, could you explore bundling? Superstars like Glenn Greenwald or Matt Taibbi will probably want to remain independent, but there are lots of smaller names who might benefit from exposure through bundling several smaller newsletters under a single price; or simply from more flexible pricing entirely. I don't think I've seen a single newsletter that offers an annual subscription for under $50-60.

I have a subscription to Apple News almost exclusively for the WSJ, but they also have a lot of other inferior magazines -- The Atlantic, New Yorker, etc. As dramatically as they've fallen in quality, it's still a compelling bundle for $10/month, with my payments allocated across publications based on the articles I read. Have you considered a similar bundle, or allowing writers to form their own bundles?

6) Saving articles? I can save articles to a bookmark and store them in a bookmark folder, which works fine, but it would be convenient to save my favorite articles in Substack that allows me to revisit them.

7) Improving comments? The comments section isn't bad, but they could also become crucial draws. Reddit and HN are draws generally for the quality of their comment sections. Substack currently has an unusually excellent audience -- generally intelligent people interested in deep dives into controversial subjects in order to find the truth. There must be some way to liberalize and interweave comment sections in order to draw on audience expertise and perspective.

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#114
post #97

Earlier quoted context omitted.

You're only saying that censorship isn't a problem for content that you personally judge to be unimportant. Many don't see it that way - they see policies like this as evidence of Substack appeasing Christian moralist values that have "cancelled" the expression of sexuality and sexual identity outside of a set of norms acceptable to them. Worse, these "blanket" policies often only end up enforced against LGBTQ people…

> ... but they are absolutely censoring content for political reasons when they ban the arbitrarily defined category of "pornography". Have they said in plaintext that this is politically motivated or motivated by their "values"? A lot of platforms that censor sexual content don't do so out of their own wants or desires. I mean, what user generated content platform wants less users ? Instead, they're pressured by VC'…

Sure, but that equally applies to companies following the money when they de-platform somebody over public or internal outrage at being associated with or enriching them. The point is that Substack's market position as "place where you can tell your truth after you get cancelled" is inconsistent with the purported motivation of a higher, abstract ideal or value of free speech. It's consistent with wanting to make money, and it turns out that the stuff that might get you banned on twitter can make a lot of money elsewhere. When the ideal of free speech (can I post porn there?) clashes with the ideal of making money (what if corporate firewalls ban us and our emails go to spam?), the money is preferred. There is no reason to believe the content currently protected there today would remain protected if the financial motivation shifted.

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#115
Are there any plans to help writers with discovery? It seems the only way to to build an audience is to already have an audience of some sort. This is one of the things that I like about Medium. They will recommend articles based on interests and have great SEO.

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#116
post #84
post #32

A popular sentiment on HN is "don't make an app when you can just have a web page". Reading articles is an an almost perfect fit for the web. What are your reasons for having an app?

> A popular sentiment on HN is "don't make an app when you can just have a web page". I have yet to hear a user data analytics team say that.

haha

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#117
Wish I'd found this earlier. I'm trying to decide whether to build out my newsletter on Substack or move it to a platform with more accessible tech support since I've been trying to correct a typo in the URL for three weeks and no one responds to my tech support requests. This may end up being a deal breaker for me since I don't want an "Uber" type experience with my newsletter community

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#118
post #20

This probably isn't the venue for it, but your refusal to engage in the sort of content moderation the entire rest of the industry has determined "necessary" cannot be commended enough Societal pressure on this has been intense, and your team's tweets in support of individual expression have been absolutely landmark tweets, and I am a paying customer because of it Sincerely, thank you

Thanks, this means a lot.

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#119
post #37

Is it viable to launch an app only for one major platform (iOS), excluding Android with it's payment system entirely? Another question, since I cannot check it - are you collecting payments for subscriptions through the App Store with it's 30% mark? Or are you exempt?

It's definitely not optimal, I'll be the first to admit. With limited resources, it really comes down to sequencing. We could have sat on the iPhone app until the Android app was ready to launch, but shipping on one platform ASAP allows us to start learning what's working / what's not working and ultimately improve the product that goes out the door on day 1 on Android.

In the iOS app, we don't support in-app-purchases (subscribers can upgrade to paid via email/web) so there's no 30% take from Apple.

Re: We’re the founders of Substack, we just launched an iOS app. AUA

#120
post #32

A popular sentiment on HN is "don't make an app when you can just have a web page". Reading articles is an an almost perfect fit for the web. What are your reasons for having an app?

I am a subscriber to 4 paid and a few other free substacks. One thing I like about the app is that often gmail was forwarding the Substack emails to promotion or spam folder. Having an app is better with push notifications.
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