Tichy wrote: post #30

andrewflnr wrote: post #29

Earlier quoted context omitted.

Personally, I can see value in tax-management software having a personality. People might really appreciate that if it made the task less onerous, as long as it was done in a way that didn't interfere or give you the feeling it didn't know what it was doing. Couldn't that be a big differentiator?

Clippy?

"Done in a way that doesn't interfere." :) Good point, though. I was thinking more along the lines of wording of dialogue and descriptions.

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