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Spotify was down

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Re: Spotify was down

#81
post #55

AWS is having problems, the two are probably related https://downdetector.com/status/aws-amazon-web-services/ EDIT: someone below mentioned Spotify is on GCP but Google appears to be having issues as well https://downdetector.com/status/google-cloud/

nytimes.com had a brief outage today as well

Re: Spotify was down

#82

The painful bit was that I got automatically logged out with all of those "offline" songs. Is it a feature or a bug? IMO if there was no logout then many clients would just keep playing the cached songs, and people would not notice a disruption that much.

Their offline playback support is a joke. The iOS app will attempt to load album art indefinitely before allowing one to play saved songs – if you're on shaky internet (e.g. on the subway), you have to turn off cellular and WiFi entirely.

Google Play Music was the only app to really nail it, but Google sadly put it out to pasture.

Re: Spotify was down

#84
post #55

AWS is having problems, the two are probably related https://downdetector.com/status/aws-amazon-web-services/ EDIT: someone below mentioned Spotify is on GCP but Google appears to be having issues as well https://downdetector.com/status/google-cloud/

My RDS became unreachable for about 15 minutes.

Re: Spotify was down

#86
post #8

And this is why I refuse to give up on owning media and relying on streaming. Discord seems to be gone, as well.

This is why? Because once every year or two it'll be unavailable for a couple of hours?

Why should I have to rely on a corporation's uptime and/or solvency to listen to music?

Re: Spotify was down

#87

The painful bit was that I got automatically logged out with all of those "offline" songs. Is it a feature or a bug? IMO if there was no logout then many clients would just keep playing the cached songs, and people would not notice a disruption that much.

Their offline playback support is a joke. The iOS app will attempt to load album art indefinitely before allowing one to play saved songs – if you're on shaky internet (e.g. on the subway), you have to turn off cellular and WiFi entirely. Google Play Music was the only app to really nail it, but Google sadly put it out to pasture.

> Google Play Music was the only app to really nail it

For what it's worth, I have had good results with Apple Music. It works great as a "custom jukebox in the sky" for me.

I use iTunes installed from the Windows Store and just drag my own music files onto iTunes. It syncs them to Apple Music where the files stand right alongside the streamed tracks from the paid service. I can put them in playlists together, edit metadata for my own tracks or Apple Music ones, see (and add!) lyrics, and so on. They even have an Android mobile app.

Re: Spotify was down

#88
post #48

The painful bit was that I got automatically logged out with all of those "offline" songs. Is it a feature or a bug? IMO if there was no logout then many clients would just keep playing the cached songs, and people would not notice a disruption that much.

I am under the impression that Spotify doesn't care a lot about UX in general. Inconsistencies in gesture handling, sessions still buggy after years, being logged out as soon as the API is unreachable, directly playing a song when opening a link, etc

I cancelled my subscription last week precisely because of the poor UX.

It really pisses me off that they charge what feels like a disproportionate amount (certainly more than I've ever spent on music elsewhere), offer a very simple service only passably well, then waste their revenue on SV dev salaries (with no obvious benefit to the users in features or stability) - and of course their illustrious podcast hosts.

Re: Spotify was down

#89
post #8

Earlier quoted context omitted.

This is why? Because once every year or two it'll be unavailable for a couple of hours?

We've all come to accept random outages for so many of services we use. I wish we didn't have to because for some of these services I really don't have a backup. Given how infrequent they happen it's not worth my time to invest in having a ready backup for music streaming, when I'm not at home with my NAS. Other forms of distribution didn't have "outages" like CDs but these days when a cloud service outage happens it…

I'm not sure I accept that. A whole lot of CDs I owned at one point got scratched to the point that at least some part of a song couldn't be listened to any more. In some cases, the entire CD stopped being readable. Sometimes, they went beyond scratching to breaking. They could get lost. The players broke. Did loss of listenability due to physical degradation of media happen more or less than Spotify goes out? I have no idea. But CDs in boomboxes definitely did not have 100% uptime.

Re: Spotify was down

#90
post #8

Earlier quoted context omitted.

This is why? Because once every year or two it'll be unavailable for a couple of hours?

While this particular scenario is quite rare (this is the first time I've been personally affected since starting my membership in 2013), I understand the parent commenter's sentiment. It was a little jarring to realize that all of my library's (and basically any on-demand) music was completely unavailable and at the mercy of this issue being resolved. Again, a temporary issue and one that happens quite infrequently,…

What's the phrase? You'll own nothing and be happy.
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