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Google Ads suspended me and turned a deaf ear

kajic.com

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Re: Google Ads suspended me and turned a deaf ear

#71
post #50

Earlier quoted context omitted.

I applaud Googlers who try to put the "don't be evil" genie back in the bottle, but I wish you would point your energy toward a more-achievable goal.

Regardless of what you think of Google's business practices, paying off insiders is absolutely not something that any of us should accept.

You have already accepted it, by continuing to work for a company that does it (regularly -- this is hardly a unique story).

Re: Google Ads suspended me and turned a deaf ear

#72
post #51

I had a similar, but opposite experience recently. I created a Google My Business profile for my business. The business is about 5 years old, but the profile is new. About one week after creation it was suspended for a "policy violation", but I could appeal. I sent a single email saying, "I don't know what this was suspended". 4 days later I got an email informing me the suspension had been recinded

You are very lucky then. Google almost never does that. Doesn't matter how rediculous their suspension reason is. Source - I have managed google search ads full time for 12 years.

I believe it.

I shit a brick when I saw it because I figured, "I guess I just won't be on Google Maps"

Re: Google Ads suspended me and turned a deaf ear

#73

If your business relies heavily on Google to get customers (Adwords) or for generating revenue (Adsense, youtube, extensions, search, …) You are doomed. Google will/has terminated accounts on a whim with no recourse: one day you wake up and your business is destroyed, all you have is a vague, automated email and no way to contact a human being. "Oh you spent 4 years working on this extension and have thousands of pay…

You are correct but staying away from Alphabet is a lot easier said then done. They are still the best way for a small to medium business to reach customers. Ever since the iOS changes that crushed Facebook's targeting capability Google has only become more dominant in the advertising space. To me it seems like avoiding Alphabet basically means avoiding advertising and it is really hard to grow a business without it.

So what do we do, start holding companies for our adsense accounts?

Re: Google Ads suspended me and turned a deaf ear

#74
post #5

There needs to be some kind of law that mandates that a company MUST reply to customers and/or users within a given time and offer a proper redress process. I remember years ago FB would block your site and they would give you NO OPTION to contact them - like AT ALL (they used to hide the support chat button, and I think they still do from some people). I also knew a company that got its own IG account indefinitely s…

> There needs to be some kind of law that mandates that a company MUST reply to customers and/or users within a given time and offer a proper redress process.

It wouldn't do any good. The legally-mandated reply would just be another auto-generated form letter.

Re: Google Ads suspended me and turned a deaf ear

#76
post #71
post #50

Earlier quoted context omitted.

Regardless of what you think of Google's business practices, paying off insiders is absolutely not something that any of us should accept.

You have already accepted it, by continuing to work for a company that does it (regularly -- this is hardly a unique story).

If they quit a job anytime something happens contrary to what they believe, they'll will switch jobs every week.

Every employer will have skeletons in the closet. Or out of the closet...

Re: Google Ads suspended me and turned a deaf ear

#77
post #71
post #50

Earlier quoted context omitted.

Regardless of what you think of Google's business practices, paying off insiders is absolutely not something that any of us should accept.

You have already accepted it, by continuing to work for a company that does it (regularly -- this is hardly a unique story).

Sorry, are you saying that it is common for people to bribe insiders to bypass policy and hurt their competitors? This is the first time I've heard a story like this.

Re: Google Ads suspended me and turned a deaf ear

#78

If your business relies heavily on Google to get customers (Adwords) or for generating revenue (Adsense, youtube, extensions, search, …) You are doomed. Google will/has terminated accounts on a whim with no recourse: one day you wake up and your business is destroyed, all you have is a vague, automated email and no way to contact a human being. "Oh you spent 4 years working on this extension and have thousands of pay…

Isn't it easy to just create another account?

Re: Google Ads suspended me and turned a deaf ear

#79

Earlier quoted context omitted.

Wait what? I can bribe a human at google to flip a switch and there are no checks and balances in place to discover a change made to a 20K a day account? How many google insiders can take bribes like this? Have they gotten rich from it? What’s the minimum spend to get official help then?

I don't believe it. A single person likely can't flag a customer without a few checks and balances.

Haha.

Re: Google Ads suspended me and turned a deaf ear

#80
I'm in the cannabis space; but don't touch green-product. Google doesn't like cannabis business. Some of my competitors (somehow) are able to advertise on the Google platform. And I almost got my whole company kicked out of our Google eco-system (Workplace, Cloud) for even trying to put an ad for our business in there.

But we have a contact there, cause we're paying clients on Workspace (Email, Drive, etc). So, didn't get kicked off hooray -- but then asked about how/why can others advertise their cannabis-related businesses but we cannot. "We'll get back to you..."

And I know, from at least one competitor (cause we're friendly, small industry), their ad-spend was not very much (ie: USD $2500/mo). Another friendly competior got their account banned (but it was a throw-away gmail account).

It's frustrating when the algo picks/chooses winners/losers and it still seems pretty ad-hoc/random. What permits one cannabis-related business but blocks another? Shouldn't an algo be consistent?

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