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Google Ads suspended me and turned a deaf ear

kajic.com

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Re: Google Ads suspended me and turned a deaf ear

#51
I had a similar, but opposite experience recently.

I created a Google My Business profile for my business. The business is about 5 years old, but the profile is new.

About one week after creation it was suspended for a "policy violation", but I could appeal.

I sent a single email saying, "I don't know what this was suspended".

4 days later I got an email informing me the suspension had been recinded

Re: Google Ads suspended me and turned a deaf ear

#52
post #50

Earlier quoted context omitted.

I applaud Googlers who try to put the "don't be evil" genie back in the bottle, but I wish you would point your energy toward a more-achievable goal.

Regardless of what you think of Google's business practices, paying off insiders is absolutely not something that any of us should accept.

Paying off an insider to get something done that actually needed to be done seems a hell of a lot less problematic than capriciously destroying someones livelihood with no justification at all as the parent indicates that Google did to them.

There's nothing wrong with taking gobs of money to work at a huge corporation but at least be honest that they are terrible.

Re: Google Ads suspended me and turned a deaf ear

#53
post #28

The biggest indicator of a monopoly is when they can treat customers like garbage and keep doing business anyway. Google suspended the Ads account of our largest agency client ($20,000 per day) with no explanation other than a vague “policy violation”. They steadfastly refused to explain how the policy was violated or what we could do to come into compliance. We contacted attorneys, wrote letters to Google executives…

You don’t have an agency rep when you’re spending 7.3mil a year for a single client? Sounds off to me. I got one when spending ~1 mil/year

Re: Google Ads suspended me and turned a deaf ear

#54

This has been my experience with Google too. I have a suspended Google Merchant Center account for an ecommerce site. That's Google's service to list products for their "shopping" search tab, which you also need to run shopping ads. I sell some home decor items I hand make in my home workshop with a laser cutter and paint. Nothing weird, just like "welcome to our home" type signs. It's a standard Shopify-hosted store…

I’ve found that if you: 1. Go through email support 2. Get them to approve the ads 3. Reference your case number any other time you get disapprovals

That helps

Re: Google Ads suspended me and turned a deaf ear

#56
post #28

The biggest indicator of a monopoly is when they can treat customers like garbage and keep doing business anyway. Google suspended the Ads account of our largest agency client ($20,000 per day) with no explanation other than a vague “policy violation”. They steadfastly refused to explain how the policy was violated or what we could do to come into compliance. We contacted attorneys, wrote letters to Google executives…

You don’t have an agency rep when you’re spending 7.3mil a year for a single client? Sounds off to me. I got one when spending ~1 mil/year

I manage 250K per month on Google Ads and all I get is the same lousy tech support from India that everybody else gets.

Re: Google Ads suspended me and turned a deaf ear

#57
post #9

Welcome to the world of blackhat SEO. If someone starts driving up the price of ads for a targeted keyword, you generate a massive amount of abuse and pay people to write complaints to Google. From Google's perspective, they look at your account and see activity that indicates you are doing terrible things. Coupons are an extremely competitive and hostile market to be in. Not saying what happened to OP is fair or acc…

How is this related to the world of SEO? He’s talking about paid search issues.

Re: Google Ads suspended me and turned a deaf ear

#58
post #43
post #28

The biggest indicator of a monopoly is when they can treat customers like garbage and keep doing business anyway. Google suspended the Ads account of our largest agency client ($20,000 per day) with no explanation other than a vague “policy violation”. They steadfastly refused to explain how the policy was violated or what we could do to come into compliance. We contacted attorneys, wrote letters to Google executives…

How did you find out they took a bribe?

This is the only question to ask imho.

Re: Google Ads suspended me and turned a deaf ear

#59

Earlier quoted context omitted.

You don’t have an agency rep when you’re spending 7.3mil a year for a single client? Sounds off to me. I got one when spending ~1 mil/year

I manage 250K per month on Google Ads and all I get is the same lousy tech support from India that everybody else gets.

Weird. Lots of the recent reps that have reached out to me have been state side.

Re: Google Ads suspended me and turned a deaf ear

#60
post #51

I had a similar, but opposite experience recently. I created a Google My Business profile for my business. The business is about 5 years old, but the profile is new. About one week after creation it was suspended for a "policy violation", but I could appeal. I sent a single email saying, "I don't know what this was suspended". 4 days later I got an email informing me the suspension had been recinded

You are very lucky then. Google almost never does that. Doesn't matter how rediculous their suspension reason is.

Source - I have managed google search ads full time for 12 years.

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