Well, I'm switching (I don't have a credit card). What is a good alternative? I know everyone loves USAA, but none of my family has any relation to the military. BoA is "great" because it is everywhere , is there actually anything as wide spread in the (northeast) US?
They also have an iPhone app that can scan checks, and their integration with their brokerage account/trading is really nice as well.
My favorite part by far is the customer service. They always have very friendly, helpful, and knowledgeable people picking up the phone and I've never had to wait in a phone queue.
I don't think their interest rates are as high as some of the other online banks, so if you run high cash balances rather than high brokerage account values it might not be for you.