Harvard Business Review on the disbanding of Haven, the venture to disrupt U.S. health care formed by Amazon, Berkshire Hathaway, and JPMorgan Chase:[1] >Perverse incentives. We still live in a world where the larger portion of hospitals’ beds that are utilized, the more they get paid. Consequently, the U.S. health system is focused on treating sickness rather than preventing illness in the first place. It seems like…
Launch HN: Evry Health (YC W18) – Better health insurance for companies
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Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#42Harvard Business Review on the disbanding of Haven, the venture to disrupt U.S. health care formed by Amazon, Berkshire Hathaway, and JPMorgan Chase:[1] >Perverse incentives. We still live in a world where the larger portion of hospitals’ beds that are utilized, the more they get paid. Consequently, the U.S. health system is focused on treating sickness rather than preventing illness in the first place. It seems like…
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#43Very interesting. Couple questions: 1) I can see how this model works with an EPO, but do you plan to build any products that would necessarily support OON like PPO/POS? How does the model work there once you have to integrate with the rest of the healthcare value chain that may not see eye to eye with you right now or for a while (at least until the government forces them to)? 2) How do you package the pharmacy bene…
Pharmacy benefit: We integrate the pharmacy benefit into the overall benefit plan. We are selling a full package, and to fully insured groups. We work with a great, NCQA/URAC accredited national pharmacy benefits manager. I think we provide pretty good pharmacy benefits (broad network, comprehensive formulary, decent prices) but it has been an interesting process to standup. Still not a lot of price transparency (even for the insurer). There is broad opportunity in this space for other players.
Sales: We are using a combined approach of direct and brokered sales efforts. As Jay responded to another question, we have been expanding our broker relationships.
Network: I am not sure I understand what you mean by two-sided network. We are building our network from scratch, which enables us to establish relationships with physicians and collaborate with them on the outcomes-based approach we prefer to use in our contracting. We use a national network to wrap around the direct contracted network so there is national coverage for emergencies. We do not believe high deductible plans and pervasive use of high copays translates into effective consumer use of healthcare services because at these levels the cost to the individual has become punitive and encourages delaying care not accessing care. incidentally, we have had a couple of self-insured employers’ express interest in our approach because even with the high deductible plan, their stop loss expenses were so high that the combination of self-insured administration fees and stop loss protection was just as expensive as being fully insured (as we offer better benefits and more care support).
There are employers and physicians that don’t see eye to eye will not want to work with us on this basis. Regardless we have built a network that satisfies all regulatory requirements. Some things will always be more expensive because of the specialization. Neonatology, for example, will always be extremely expensive for us because of the limited number of medical providers.
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#44Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#45> We believe the root cause is that the U.S. system is rife with misaligned incentives... Involving "employers" is one of, if not the primary, root causes. I understand you're building a business, and ... you're playing in the same space as others. That may make sense financially, and allow you to take away from business from legacy insurers and save some companies 20% on existing costs. But this doesn't seem like it…
I’m sorry to hear about the bad reaction you had to the vaccine and then the terrible experience you had with the care system. You are correct, individuals do need to have better understanding and connection to the cost of care, and the cost dialog is convoluted and lacking transparency for a long list of reasons. We are operating within the system but are looking to change it. What we can change is how you, as an in…
But only if this is something an employer pays for.
I understand it's a big problem, and you'd like to make changes to the system. I wish you good luck in your efforts :)
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#46Earlier quoted context omitted.
Chris (CEO) here. I’m not aware of anyone that has created a model to fractionally insure a single person as you have described. There are models and mechanisms for multiple smaller employer groups to band together. For example, association health plans are common with professional trade groups. While an interesting thought experiment, no, we have never thought about multiple employers combining and contributing to i…
Would it be difficult? If you market to consumers, you could give businesses a cost over the phone just like any other business, just on a per person level.
The next challenge is non-payment of premium. Lets assume Companies A, B, and C each respectively insure "Hank" respectively for 50%, 25%, 25%. They respectively pay $50, $25 and $25 per month in premiums to PoolingEntity. What happens when any of A/B/C fail to pay a premium? The insurance contract would eventually be terminated for non-payment (after a statutory notice period), and poor Hank would be back to being uninsured.
Technologically, I think it could be done. But the legal, regulatory, and administrative complexity would need to be addressed.
Separately, a great resource for reading up on where/how Americans get their healthcare coverage is the Kaufman Family Foundation. Many Americans have more than one source for their coverage. https://bit.ly/3KazKNN
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#47First of all congrats on the launch, we need more innovation in the space and I applaud your efforts. Here are some thoughts / questions if you want to answer them > We have [...] benefits that exceed the best plans from legacy insurers. You claim that your product is better than some of the competition, but do not demonstrate it (here or on your website). At this point it seems to me that every insurer claim that th…
For B2B, it’s worth noting that most Americans still receive their health coverage through employers, and this is especially true for the 200-2,000 company size segment. Meeting the majority of people where they are seems to be a reasonably impactful way of starting change. We can make a considerable impact for companies with 100 employees. We can make a massive impact for companies with more than 400. We currently a…
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#48You say that MFA on its own may not be enough. What would be enough? What do you think we're missing that other countries have?
Medicare for All (MFA) is a proposal to provide the Medicare-based basic basket of medical services as a baseline for health coverage. The common assumption is the reference here is the scope of services covered by Medicare Part A and B (hospital and physician related services, respectively). This is a limited basket of services. For example, there are restrictions on how many nursing days or physical therapy sessions, and it does not cover drugs. There is no oversight in the form of quality in its current form. There are thousands of search results for the search terms “OIG” and “Medicare fraud”.
And cost - rolls eyes Funding is a political nightmare because of the need to increase taxes and likely a need to adjust physician fee schedules upwards (I.e. the inherent cost to CMS becomes higher). Most physicians look to charge commercial based business as much as 4 times what Medicare pays in order to offset what they believe to be as inadequate rates set by MedPac. That dynamic would not be sustainable in a system where Medicare was being used for everyone’s basic care needs.
We said MFA by itself may not be enough because it does not address clinical variation in care delivery or just quality of care in general, it does not address prevalence of fraud, and it does nothing to address the cost issue. We all would end up spending an extra $10,000 a year on taxes for what would likely be inadequate health benefits and still end up buying private insurance just like current seniors do with Medicare Supplemental Plans. BTW – the most popular MedSupp plans are Plan F, G and N, all of which cover the deductible of Part B and add pharmacy coverage.
Comparisons to other countries is tricky because most other countries work from an appropriations model, I.e. in United Kingdom the government sets the budget for the National Health System, and the NHS in turn sets the budget for each region, which in turn sets the budget for each hospital in that region. If you need a knee replacement inside the NHS, the hospital you live near may not have the budget to buy one or you do not meet the priority based guidelines, you will be put in queue to wait. Its not an approach we have patience for, but hopping (!?) on a plane to get one in another country is not covered. As you can see, comparing countries health systems is difficult at best, and even misleading.
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#49Earlier quoted context omitted.
I’m sorry to hear about the bad reaction you had to the vaccine and then the terrible experience you had with the care system. You are correct, individuals do need to have better understanding and connection to the cost of care, and the cost dialog is convoluted and lacking transparency for a long list of reasons. We are operating within the system but are looking to change it. What we can change is how you, as an in…
> We are operating within the system but are looking to change it. What we can change is how you, as an individual, receive value from your insurance company But only if this is something an employer pays for. I understand it's a big problem, and you'd like to make changes to the system. I wish you good luck in your efforts :)
Re: Launch HN: Evry Health (YC W18) – Better health insurance for companies
#50First of all congrats on the launch, we need more innovation in the space and I applaud your efforts. Here are some thoughts / questions if you want to answer them > We have [...] benefits that exceed the best plans from legacy insurers. You claim that your product is better than some of the competition, but do not demonstrate it (here or on your website). At this point it seems to me that every insurer claim that th…
Product comparison: that’s fair – only so much you can fit in an announcement post. We completely agree it is difficult to compare benefits (even for competent HR departments) but it is even more confusing for individuals. We try to make this clearer and transparent when working with employers during the quoting process. Benefit coverage gets boiled down to “actuarial value” and quantified as a number relative to the…