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Namecheap: Russia Service Termination

news.ycombinator.com

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Re: Namecheap: Russia Service Termination

#261

Post by dools »

NamecheapCEO wrote: post #187
symbix wrote: post #172

Earlier quoted context omitted.

I get that, and you're totally entitled to do this. And you're probably right that ends justify the means. And, probably, total damage will be worth it. But, in my insignificant personal case, I will be busy moving domains and paying for transfers instead of doing what I've been doing and spending money on what I've been spending it for the last 5 days, helping people detained and/or arrested for participating in ant…

Contact us, we'll make exceptions in cases like this. Thanks for what you are doing.

Hey I saw a post on a local FB group today from an Aussie company who worked with a Russian dev years ago and had their contact details on one of 50 domains, and they're being asked to move everything.

They said support is not responsive, any way you can be more discriminating about the level of Russian involvement that will trigger a suspension? I will post a link to your statement here for them.

Re: Namecheap: Russia Service Termination

#262

Post by srg0 »

ainar-g wrote: post #78
NamecheapCEO wrote: post #42

We haven't blocked the domains, we are asking people to move. There are plenty of other choices out there when it comes to infrastructure services so this isn't "deplatforming". I sympathize with people that are not pro regime but ultimately even those tax dollars they may generate go to the regime. We have people on the ground in Ukraine being bombarded now non stop. I cannot with good conscience continue to support…

> We haven't blocked the domains, we are asking people to move. Putin has announced recently that cross-border payments in USD and EUR are to be blocked. Which means that most Russians affected by this won't be able to pay for a registrar outside of Russia. People here have mentioned transferring their domain names to NIC.RU, the state-owned registrar. Which means that Putin actually receives more money because of th…

Putin receives not only more money, it also makes censorship easier.

Re: Namecheap: Russia Service Termination

#263

Post by rsanek »

femiagbabiaka wrote: post #185

I have to wonder what the bar for this sort of severe action is considering that so many companies seem to be taking these steps. If it is "country invades another country" or "human rights abuse happening perpetrated by $COUNTRY" then I think there's a long list of regimes that need to be added to the will not serve list.

I for one welcome this kind of development and hope to see more of it. Corporations shouldn't just be held to the standard of how much profit can they make. It's crazy to me that there's a whole separate "B corp" designation when in my mind we should have a by-default expectation that organizations consider their impact on social & environmental issues.

Re: Namecheap: Russia Service Termination

#264

Post by achikin »

NamecheapCEO wrote: post #42

We haven't blocked the domains, we are asking people to move. There are plenty of other choices out there when it comes to infrastructure services so this isn't "deplatforming". I sympathize with people that are not pro regime but ultimately even those tax dollars they may generate go to the regime. We have people on the ground in Ukraine being bombarded now non stop. I cannot with good conscience continue to support…

So, you are trying to make Russian people’s life even worse nevertheless you understand that they have nothing to do with the situation? How are you better than Russian government?

Re: Namecheap: Russia Service Termination

#265

Post by dvsfish »

bakugo wrote: post #149
NamecheapCEO wrote: post #42

We haven't blocked the domains, we are asking people to move. There are plenty of other choices out there when it comes to infrastructure services so this isn't "deplatforming". I sympathize with people that are not pro regime but ultimately even those tax dollars they may generate go to the regime. We have people on the ground in Ukraine being bombarded now non stop. I cannot with good conscience continue to support…

Everything about this screams immaturity. You didn't think about this, how it would affect others, whether or not it would actually improve anything for anyone, etc. This doesn't affect the Russian government in any way whatsoever. You are not making a difference, not a positive one anyway. You're acting purely based on spite, attacking mostly innocent people in any way you can purely because they are living under a…

This kind of reaction is exactly why more businesses need to take this approach. It's painfully inconvenient for a Russian who has an interest in being able to use the service, and the more this occurs, the less anyone is happy to just sit by.

Re: Namecheap: Russia Service Termination

#266

Post by hashimotonomora »

Are they following a law or just arbitrarily and unilaterally deciding to do this? I am not Russian myself but I expect a domain name provider to be extremely neutral, unopinionated, and stable. Namecheap is showing to be neither so it can’t be trusted for important domains.

Re: Namecheap: Russia Service Termination

#267

Post by yeputons »

hysan wrote: post #240
NamecheapCEO wrote: post #42

We haven't blocked the domains, we are asking people to move. There are plenty of other choices out there when it comes to infrastructure services so this isn't "deplatforming". I sympathize with people that are not pro regime but ultimately even those tax dollars they may generate go to the regime. We have people on the ground in Ukraine being bombarded now non stop. I cannot with good conscience continue to support…

As a long time Namecheap user, I support your decision. To everyone complaining, have you first tried to contact support and explained your situation? It's clear that Namecheap will talk to you to understand your situation and help where it can. It's also one of the reasons why I switched to them many years back. Not every company hides behind their nameless, automated robots.

> To everyone complaining, have you first tried to contact support and explained your situation?

Spending hours writing emails back and forth in my non-native language is not exactly my top priority at the moment, as you may guess because of recent events.

The email is very clear: I have to move regardless of my views or opinions, or else. ToS is very standard as well: service may be interrupted at any moment with no guarantees, all discussion is to happen in US courts.

I see no basis for a support ticket.

Re: Namecheap: Russia Service Termination

#268

Post by paxys »

"They should stay neutral in all this!!" – people sitting comfortably in a first world country opining about a company whose 1700 employees in Ukraine – including in Kharkiv – (https://www.namecheap.com/careers/ukraine/) are literally getting murdered as we speak. What should they do? Keep taking support calls from Russia while their missiles rain from above?

Re: Namecheap: Russia Service Termination

#270

Post by hashimotonomora »

NamecheapCEO wrote: post #42

We haven't blocked the domains, we are asking people to move. There are plenty of other choices out there when it comes to infrastructure services so this isn't "deplatforming". I sympathize with people that are not pro regime but ultimately even those tax dollars they may generate go to the regime. We have people on the ground in Ukraine being bombarded now non stop. I cannot with good conscience continue to support…

Are you following a law or just arbitrarily and unilaterally deciding to do this? I am not Russian myself but I expect a domain name provider to be extremely neutral, unopinionated, and stable. Namecheap is showing to be neither so it can’t be trusted for important domains.
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