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An enhancement request I submitted to Bugzilla 15 years ago was just closed

bugzilla.mozilla.org

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Re: An enhancement request I submitted to Bugzilla 15 years ago was just closed

#32

Post by ZeroGravitas »

bryanrasmussen wrote: post #2

I just found it amusing, I had forgotten all about this it was so long ago. I hope it doesn't turn into a pile-on on mozilla, who after all make my favorite browser.

I think if the title had been "A feature I requested 15 years ago got added 5 years ago and someone just noticed my similar issue and closed it", it would have inspired a very different conversation, and is probably a good example of why HN is such a stickler about titles.

Re: An enhancement request I submitted to Bugzilla 15 years ago was just closed

#33

Post by Jenk »

nikanj wrote: post #27
joosters wrote: post #24

Earlier quoted context omitted.

It's depressing when some maintainers launch a new version of their program, then immediately mass-close huge swathes of bugs with a "if it's still a problem, re-open a new ticket" kind of message. I mean, I get why this is done, bug databases are huge and and always growing, but as a user it is immensely frustrating and makes me less likely to report issues in the future.

JWZ calls this the CADT development model. Not linking to his site, as he’s prone to redirecting HN-referred traffic to weird places

CADT?

Re: An enhancement request I submitted to Bugzilla 15 years ago was just closed

#35

Post by mrjin »

Thought M$ was the worst. In VisualStudio 2008 they introduced a really annoying bug that in environments that had non-English IMEs installed, when there was a compilation error, the default IME would be invoked, and of course, when you tried to fix the error, what you typed would make nonsense to the compiler. Contacted M$, they promised thatit would be fixed in VS2008 SP1. But the fact was they never made it until some versions of VS2016. When it was fixed, those IMEs had been removed from my dev envs for ages.

Re: An enhancement request I submitted to Bugzilla 15 years ago was just closed

#39

Post by sverhagen »

Austin_Conlon wrote: post #7

Apple responded to a 9 year old bug report saying “much has changed since this was filed” https://twitter.com/siracusa/status/1356681590915682305?s=21 .

I have to admit that this is pretty much how I regularly close bugs (company-internal). In my case, I admit that there's a level of intentional sloppiness involved. The decision involves a combination of wanting to reduce my backlog to what's relevant, knowing about circumstances and how they have changed, particularly knowing that the area in question has been highly refactored, such that even if the bug technically still existed, its manifestation would be quite different, and the fact that it's been around so long without having bubbled up to the top earlier. Rarely does all hell break loose just because I have removed a bug from our collective memory by closing it prematurely. Also, often I follow the "much has changed" comment by something like: "feel free to reopen if I got it wrong", and people subscribed to the ticket could then respond (which they rarely do).

Re: An enhancement request I submitted to Bugzilla 15 years ago was just closed

#40

Post by [deleted] »

mrjin wrote: post #35

Thought M$ was the worst. In VisualStudio 2008 they introduced a really annoying bug that in environments that had non-English IMEs installed, when there was a compilation error, the default IME would be invoked, and of course, when you tried to fix the error, what you typed would make nonsense to the compiler. Contacted M$, they promised thatit would be fixed in VS2008 SP1. But the fact was they never made it until…

[deleted]
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