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Why I will never buy another Samsung device

lehtimaeki.medium.com

441–450 of 664 posts

Re: Why I will never buy another Samsung device

#441

Earlier quoted context omitted.

Worked for Samsung a while back and can confirm all of the above. You couldn’t pay me enough to own and use a Samsung anything.

Does it apply to washing machines? I use one from Samsung. It's not connected.

They did have an issue with some bursting into flames a while ago.

Re: Why I will never buy another Samsung device

#442
post #405

So the author had a folding phone that failed and couldn't get it repaired/replaced. The narrow take is that you're kinda crazy to buy a folding phone but Samsung was selling them so is really on the hook for the inevitable issues. The story of getting it fixed is really why people love Apple and even Amazon. I've had the Wifi go unreliable on an iPad. I got a Genius appointment for later that day. They confirmed the…

> The story of getting it fixed is really why people love Apple and even Amazon.

> I've had the Wifi go unreliable on an iPad. I got a Genius appointment for later that day. They confirmed the Wifi module was shot and just gave me a new device on the spot. They even offered to do the transfer for me. This sort of convenience is what gives people confidence in buying Apple products.

I'm still using Apple hardware myself, but I daresay that if Apple corporate decides not to admit fault and fix something, users will be SOL too.

Apple has never admitted fault for their shoddy MagSafe charger cable insulation, which always end up disintegrating and spewing blue stuff all over my furniture.

I've had multiple cables flake over the years, and every time I bring the the charger to a Genius bar (so far: Australia, Japan, and Singapore), they've always fallen back to "policy" and blamed it on me for not taking care of it properly.

Re: Why I will never buy another Samsung device

#443
Samsung is one crap of a company. Phones are full of bloatware- my wife had a couple and I would never buy one. We also have a Samsung TV,which is kind of decent on its own,but I had to enable special menu on it, so I could disable 'samsung only Bluetooth devices' on it, as it was essentially telling me I need Samsung headphones to connect to it.

Re: Why I will never buy another Samsung device

#444

It seems like he lives in Europe, so he should simply contest the rejection. Within the first 6 month (1 year?) the manufacturer has to prove that the failure was due to the customer. They can not simply say there is some scratches so we reject the claim. Also the ct magazine is a good place to contact as they have a column about these sort of cases.

Yeah, check your local law's implementation of 1999/44/EC and bring it back to the seller. The seller might urge you to try the manufacturer warranty because it makes their life easier, but ultimately they are responsible under EU law. If Samsung _is_ the seller, you can bring them to small claims.

Re: Why I will never buy another Samsung device

#446

Earlier quoted context omitted.

Google and FB are unscrupulous and terrible. But it is absurd to insist the only two valid transaction models are offer paid service (which I assume means for money) or gift. Even in your hypothetical, it would not be unreasonable for them to give me a donut in exchange for taking notes on which donut I like and handing me a coupon for my next donut. To me, the issue is not the data collection. It is the lack of tran…

> To me, the issue is not the data collection. It is the lack of transparency. I don't exactly disagree, but it's hardly comparable. As a human being, i can grasp the notion of giving you 30 minutes of my time to try different cookie flavors and tell you what i think. I could likewise understand the notion/consequences of filling a one-page questionnaire for Facebook's advertisement engine in exchange for free servic…

I think that free services are a mistake. But for whatever reason people _really_ like it. Take Youtube. It offers a way to avoid all ads and yet people who spent hours upon hours every day either watching videos or listening to music with it refuses to spend a dime on it. And yet, they also complain that ads are ruining Youtube and so they installed adblocker specifically for it.

Since everyone refuses to _directly_ spend money, companies just move to taking money from us indirectly. To me "free services" is like a casinos, its easy to say that you should "just not do/use it lmao" but its extremely hard to think back and consider why Reddit/Hackernews/Youtube/Twitter/Facebook is free and what are the consequences/incentives of it being "free" will mean to our society. It is simply too enticing.

Re: Why I will never buy another Samsung device

#447
post #440

Earlier quoted context omitted.

Yep. I have a smart tv. (What other kind exists today?). The remote has a netflix button - which is super useful. But according to my router, the TV sends a trickle of data over WIFI constantly. Even when its "off". So I've banned the TV from my WIFI network, and I just have a PC plugged into it. Its less convenient this way - we need to pull out a wireless keyboard & mouse to watch netflix. But I think its the right…

> need to pull out a wireless keyboard & mouse to watch netflix I run Kodi on a Raspberry Pi for this exact reason. The Pi's HDMI has CEC support built-in, which means the TV's remote works seamlessly with Kodi's UI. This works great for my Netflix needs. Unfortunately, most (all?) PC graphics don't do CEC out of the box. I've seen USB adapters that can add this functionality to PCs but I've never tried any of them.

Do you use Raspberry Pi 4? Does it handle 1080p h265? And 4K BluRay rips?

Re: Why I will never buy another Samsung device

#450
I still remember when Samsung effectively bricked their SSD for Linux users with a faulty firmware update. https://bugs.launchpad.net/ubuntu/+source/fstrim/+bug/144900...

Not only did they never revert/fix it, but they had the audacity to blame their customers for using "software that anyone could modify".

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