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Why I will never buy another Samsung device

lehtimaeki.medium.com

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Re: Why I will never buy another Samsung device

#261
post #85

Earlier quoted context omitted.

What a ridiculous notion. The device costs over a thousand fucking euros! Samsung doesn't sell it with a warning that says "this device is for early adopters and won't be repaired should it fail due to a manufacturing defect." Any decent company would fix it, full stop.

There's plenty of times in Apples history where looking cool has won out over practical concerns. People have more money than sense and will happily ignore that they could buy a rock solid (literally) feature phone for <50 dollars, if in doing the opposite they can look trendy.

Eh yes and no. I’m a firm member of the function over form camp.

I’ve had Androïd for a decade after Apple forced an update to the iPhone 3G that made it so slow you couldn’t even dial a number anymore.

But a couple years ago, I bought a used iPhone 6s because I got tired of the Androïd flakiness and lack of quality in general. All my trust in google also eroded over time.

I don’t regret jumping ships again. The iPhone works well, I can still block all ads (except in the YouTube app) using nextdns.io, my 6 years old iPhone still gets updates and runs well. The only thing I miss is newpipe but the trade off was worth it.

The 50$ China androids you mention are riddled with spyware and provide few or no updates once the phone has been released. Then you have to deal with alternative roms if they exist which means you’re spending more time making your phone work that actually being able to use it normally.

Not saying it can appeal to some but it’s not for everyone if you want something that just works and is affordable.

I paid 200$ for my used iPhone 2 years ago and I’m keeping it until they stop proving iOS updates AND then new features in the new iOS would actually be useful to me.

I replaced the battery myself last year (cost 10$ + the ifixit tool set for 70$ which I’ve used many times to fix other things). It’s not quite 50$ but it’s not 1000$ either.

Edit: not talking about MacBooks. This is a completely different story with brain dead decisions to look good even if it fails constantly (their shitty keyboards of the last 4–5 years) or refusing to even acknowledge let alone fix serious issues (like that MacBook with the gpu desoldering itself and failing in groves while apple was saying lalalalala and ignoring the problem for YEARS. I won’t ever buy a MacBook, they’re not good value and I don’t trust Apple to make good decisions about them or own up their mistakes with them. Plus they cost multiples more than a decent used laptop or workstation on which you can run Linux and upgrade components whenever needed so it can last you 5–10 years.

Re: Why I will never buy another Samsung device

#262

IMO foldable phones are a throwback to planned obsolescence. The mechanical wear of the folding and unfolding is going to win and you are going to find yourself with a new phone in a relatively short time. Every iPhone I’ve had has succumbed to either the home button failing (which requires a completely new main board to fix) or the lithium battery swelling to the point the case bursts open. My current model has no h…

Does your warranty period re-start when your device gets repaired or replaced?

Re: Why I will never buy another Samsung device

#264

IMO foldable phones are a throwback to planned obsolescence. The mechanical wear of the folding and unfolding is going to win and you are going to find yourself with a new phone in a relatively short time. Every iPhone I’ve had has succumbed to either the home button failing (which requires a completely new main board to fix) or the lithium battery swelling to the point the case bursts open. My current model has no h…

> same Samsung phone for almost fifteen years … once she lost a bunch of irreplaceable photos

What quanlity photo does a 15-year old phone take?

Re: Why I will never buy another Samsung device

#265
post #168

Earlier quoted context omitted.

Any alternatives? What would you recommend instead? I'm under the suspicion that every single Smart TV vendor has the same problems.

Been very happy with our Panasonic OLED. It’s perfectly happy without an internet connection, turns on in 5 seconds flat (a feature these days if you can believe it, as most smart TVs boot a whole Linux or android and take for ever), the amount of options to adjust the image is incredible (they’re used as reference displays in movie studios for coloring movies apparently), and the picture is beautiful. Oh and not a s…

Care to give the part number?

Re: Why I will never buy another Samsung device

#266

Earlier quoted context omitted.

I used to abuse new iPhones, and before the warranty ran out claim that the battery life was not up to scratch. They always replaced my phone. Once I got a new phone when the damage was clearly my fault but I played dumb anyway. I am still buying Apple products. So jokes on me.

I've been on the other side: Dealing with returns and warranty claims at scale, albeit at a much larger company. You're not alone. A lot of people will invest a lot of time into lying, playing dumb, making threats (think people with a lot of Twitter followers threatening to broadcast how terrible your company is unless you give them exactly what they want) and other manipulative tactics to abuse warranty claims. Ulti…

Apple understands something many retailers have lost. The way you deal with the customer when they’re not happy turns you into a lifetime customer. And if it doesn’t it’s a small price to pay.

Costco, Nordstrom, Marine Layer, etc.

To me this is a winning strategy. Even if it’s 1 in 5 or less.

Re: Why I will never buy another Samsung device

#267
post #246

Earlier quoted context omitted.

You'd have to assume good faith such as that the device won't connect to some insecure WiFi when one becomes available.

that is illegal in some countries.

For big corp, illegal means possible increase of costs of doing business to a value calculated in advance.

Re: Why I will never buy another Samsung device

#269
And avoid their SSD's too with the the 980 Pro, Samsung has just changed the components but kept the same model number.

Samsung have removed the Elpis controller from the 980 PRO SSD and replaced it with an unknown one, and also removed any speed reference from the spec sheet.

Take a look here for what's changed on the 980 PRO: https://i.imgur.com/YJShyLR.jpg

Re: Why I will never buy another Samsung device

#270

I'm considering a "rugged phone" as my next one. They seem great. A bit chunky, sure, but more battery, better value & more durable. I don't need a paper-thin or foldable-screen phone. I'm a bit surprised how little attention this category of phones gets.

I looked into getting a CAT (rugged) phone once, until I discovered how they don't get software updates.

Really? The entire category? Just because they're too niche for the manufacturers to bother with issuing updates for? Surely they have to release security updates for some period of time, though?
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