Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Why I will never buy another Samsung device

lehtimaeki.medium.com

Post reply on HN
Print view View original

201–210 of 664 posts

Re: Why I will never buy another Samsung device

#201

Post by lostlogin »

GianFabien wrote: post #171
hedora wrote: post #43

We had some installation issues with a samsung washer. The runaround was ridiculous. To see what I mean, try to order a replacement part. Here’s a link to their official US parts distributor. I spent over a half hour on hold with Samsung to get this URL. Rest assured the actual parts distributor doesn’t pick up the phone at all: https://www.samsungparts.com/ This site truly has to be experienced to be fully appreciat…

Not so long ago, Samsung washing machines were catching fire on a regular basis. It was on the TV news for about 2 years on a regular basis.

Their phones did this for a while too.

Re: Why I will never buy another Samsung device

#202

Post by mod »

_nalply wrote: post #191
studiecomput wrote: post #176

Earlier quoted context omitted.

Or just don't connect your TV to the internet and buy an external streamer.

A vendor could display a nag screen at inopportune moments to connect the TV. As far as I know Samsung does this.

Also, some TVs have been known to scan for open networks, and use those without permission.

Re: Why I will never buy another Samsung device

#203

Post by lostlogin »

LilBytes wrote: post #187
zuppy wrote: post #179

Earlier quoted context omitted.

reding the entire thread here, i think you guys have a real issue with customer protection laws. here, we have an EU law that says that anything bought online can be returned in 14 days no questions asked. also, the warranty is for 2 years minimum. yeah, i know it’s a socialist law, but you can bet anything on the fact that corporations will get out of their way to increase their profit. maybe caring for people shoul…

Same in Australia, the Australian Competition and Consumer Commission don't fuck around. We were the first country in the world to force Steam to refund games too.

You and the parent are not wrong. New Zealand has some excellent legislation around this too.

Re: Why I will never buy another Samsung device

#204

Post by egeozcan »

l33t2328 wrote: post #177
jiggawatts wrote: post #160

I avoid all things Samsung for a much more important reason: They spy on you mercilessly, up to about the same level as Facebook. For example, they take screenshots of what you watch on your Samsung Televisions! Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/ You're not their customer, you're the product.…

> For example, they take screenshots of what you watch on your Samsung Televisions This really doesn’t bother me at all.

Don't you want to protect the people who are bothered by it? Do we only fight against illegal stuff when it bothers us?

Re: Why I will never buy another Samsung device

#205

Post by shmde »

To lower smartphone prices in India, Samsung fills it phone with samsung + non-samsung app bloatware, installs 4-5 shitty social media and game apps after every minor update(they call it security update). Has ads allover the place, in the lockscreen in the settings.

The phone feels like how cancer would look like if it was made into a phone.

Re: Why I will never buy another Samsung device

#206

Post by smnrchrds »

studiecomput wrote: post #176
_nalply wrote: post #175

Earlier quoted context omitted.

Buy a dumb screen. For example a big computer monitor. I know it's not the same but this is the only solution I know.

Or just don't connect your TV to the internet and buy an external streamer.

Are we sure external streamers don't do the exact same thing? Apple TV probably doesn't. But what about Chromecast, NVIDIA Shield, Roku, and Fire TV?

Re: Why I will never buy another Samsung device

#207

Post by l33t2328 »

egeozcan wrote: post #204
l33t2328 wrote: post #177

Earlier quoted context omitted.

> For example, they take screenshots of what you watch on your Samsung Televisions This really doesn’t bother me at all.

Don't you want to protect the people who are bothered by it? Do we only fight against illegal stuff when it bothers us?

When did I say anything about (not) protecting people?

Who’s talking about illegal stuff?

Re: Why I will never buy another Samsung device

#208

Post by l33t2328 »

charcircuit wrote: post #195
l33t2328 wrote: post #177

Earlier quoted context omitted.

> For example, they take screenshots of what you watch on your Samsung Televisions This really doesn’t bother me at all.

Me either. I have 0 problem with letting a machine seeing that data. Even if a human actually saw it I'm not sure if I would be bothered. Edit: From the links you sent it doesn't explicitly say it sends screenshots. It sounds more like the ACR is run on device and then the result of that is sent to Samsung.

This sentiment tends to really ruffle feathers around here and I don’t understand why.

Re: Why I will never buy another Samsung device

#209

Post by HWR_14 »

jiggawatts wrote: post #160

I avoid all things Samsung for a much more important reason: They spy on you mercilessly, up to about the same level as Facebook. For example, they take screenshots of what you watch on your Samsung Televisions! Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/ You're not their customer, you're the product.…

Does the same hold true of Samsung's smart appliances? I have some family that is thinking about getting some and the alerts on their smartphones is a selling feature for some reason.

Re: Why I will never buy another Samsung device

#210

Post by BozeWolf »

aaaaaaaaata wrote: post #84
klodolph wrote: post #46

Earlier quoted context omitted.

Sounds like it's out of the one-year warranty period. I think warranty periods for electronics should be longer, but I would also not expect replacement or repair for out of warranty devices, unless defective.

13 months on a $300-$1300 device is defective, lol, what world is this?

In the eu it is 24 months. What kind of world do _you_ live in ;-)
Post reply on HN