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13 months on a $300-$1300 device is defective, lol, what world is this?
I think it should be longer, too. But you are given the option to purchase a 3 year warranty instead of a 1 year. There's also plenty of ways to damage a device. You could plug it into a damaged, cheap USB charger.
Also, a bad USB charger should not kill a device.
Earlier quoted context omitted.
You must not be a Google phone user, or if you are: you got lucky. I owned 4 Google phones and only the original metal-case-with-trackball Nexus 1 lasted over 18 months. It’s the only phone that I replaced due to obsolescence. The one I managed to get repaired under warranty (Nexus 5 bootlooping death) lasted 1 week before dying the exact same way again. It look 2 weeks just to get it repaired. I switched to iPhone.…
You don’t need to miss Google’s keyboard: https://apps.apple.com/us/app/gboard-the-google-keyboard/id1...
I am truly, deeply, unsurprised that foldable phones fail along the seam. I know that's not the point of the post, and I'm not blaming the author. It just seems like such a ridiculous concept in the first place. My old flip phone had its own problems, and there wasn't even a display along the seam.
My problem with Samsung devices: They sell slow Exynos in India, Overheating, bloatware and no stock android
E.g. more or less bound to their camera app, my automatic sync with Google photos isn't working because they want me to use _their_ gallery. Only when I start Google's photo app does a sync start. Repeating explicitly: that's preventing that pictures are automatically backuped to the cloud! -- too me, that's preventing the main selling point of paying a lot of money for a phone with a decent camera And: why would I switch every service to the crappy Samsung equivalent?
For example, they take screenshots of what you watch on your Samsung Televisions!
Don't believe me? Take it from them: https://www.samsung.com/us/business/samsungads/resources/tv-... and https://www.samsung.com/us/business/samsungads/insights/
You're not their customer, you're the product.
Additionally, Samsung have a habit of releasing forced updates that almost-but-not-entirely brick their TVs, slowing them down to molasses. They do this right before the next model becomes available for purchase.
Last but not least, a colleague worked there as a consultant, and his stories of their lax IT security were nearly unbelievable. Even though they spy on you like Google or Facebook, they are not like a FAANG when it comes to protecting your private info! They've been hacked for sure, probably by multiple nation state actors. Whatever you watch or do with their TVs is being relayed to the US, Russians, Chinese, or whomever. Assume that nothing you do with a Samsung device or Samsung software is remotely secure or safe.
They're a slimy company made up of unscrupulous people trying to squeeze every last drop out of every rock.
Don't give them your money. There are many other companies with much better track records.