Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Tell HN: YouTube and how my wife lost 7 years of work

news.ycombinator.com

Post reply on HN
Print view View original

431–440 of 454 posts

Re: Tell HN: YouTube and how my wife lost 7 years of work

#431

Post by dbmnt »

dataangel wrote: post #409
inapis wrote: post #321

Earlier quoted context omitted.

>I don't think anyone should have to resort to building multiple NAS and distributing them geographically. It's 2022 and this an extremely esoteric thing to do. Given how giant companies (especially Google) behave, I do not feel it is an esoteric thing to do. Anyone with even a modicum of technical skill can roll their DIY NAS. For the non-tech savvy, buying off the shelf is fine. Should not be needed in real life bu…

I have technical skill but have never done this. Where do you start?

If you can afford it, the easiest way to start might be to buy a popular NAS. I would recommend Synology. The setup and interface are fairly intuitive, especially if you're technical. Then as part of your workflow, just make sure the completed videos are stored on the NAS as they are uploaded to YouTube.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#432

Post by dbmnt »

pmoleri wrote: post #218
Axsuul wrote: post #121

Earlier quoted context omitted.

You did the best you could with the information you were given. I don't think anyone should have to resort to building multiple NAS and distributing them geographically. It's 2022 and this an extremely esoteric thing to do. Going forward though, Vimeo feels like a better fit for you guys. Caveat emptor, never rely on free services for critical parts of your operation.

Takeout + store encrypted in AWS S3 or even Glacier? Preety cheap storage and supposedly high redundancy. I guess it's better to not use Gmail email address to create that AWS account.

NAS + automated backups to BackBlaze (Amazon S3 compatible storage, but much cheaper).

Re: Tell HN: YouTube and how my wife lost 7 years of work

#433

Post by jmnicolas »

Tijdreiziger wrote: post #391
bpye wrote: post #244

Earlier quoted context omitted.

If you want just an email provider I cannot recommend Fastmail enough. Entirely painless, just works and the web UI is fast.

Fastmail looks great from a UX perspective, but the problem is that they store your e-mail in the US, which I don't want. I'm currently with Soverin, but I'm not completely satisfied with them. If anybody has recommendations for good email providers in the EU, I'm interested to hear them!

Technically not the EU but Protonmail is in Switzerland.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#434

Post by exikyut »

ghusbands wrote: post #370
makeitdouble wrote: post #277

Earlier quoted context omitted.

I think GDPR rules would be cleared with Google effectively deleting all the data, which could be their laziest solution to a legal request…

Deleting data in response to a GDPR request is explicitly illegal under the GDPR.

Oh, that's pretty awesome!

Oooooh, I wonder what happens if I signed up for a service and then requested "all current and future data on, about and related to me"... that would mean it couldn't be deleted until I'd been sent a copy.

Forward-acting, perpetual motion FOIA machine go brrrt? Yes please lol

Re: Tell HN: YouTube and how my wife lost 7 years of work

#435

Post by inapis »

dataangel wrote: post #409
inapis wrote: post #321

Earlier quoted context omitted.

>I don't think anyone should have to resort to building multiple NAS and distributing them geographically. It's 2022 and this an extremely esoteric thing to do. Given how giant companies (especially Google) behave, I do not feel it is an esoteric thing to do. Anyone with even a modicum of technical skill can roll their DIY NAS. For the non-tech savvy, buying off the shelf is fine. Should not be needed in real life bu…

I have technical skill but have never done this. Where do you start?

Buy commodity computer parts and build a PC. If it's strictly storage, then a cheap pentium/i3/Ryzen 3 would suffice. If you want to do more, then spec for a higher CPU. PCPartPicker should be able to give you the list of compatible parts.

Then depending on what you want out of the device, do one of the following -

1. If it's strictly storage and you want the niceties of ZFS, install TrueNAS 2. If you want expandable storage without ZFS + VMs + Docker with a nice GUI and are willing to pay for a license, install Unraid. 3. If you want ZFS-backed storage + VMs and no docker, and maybe some datacenter-style capabilities, install Proxmox 4. If you want all of the above and are willing to manually configure everything, then install Ubuntu Server + Cockpit for managing the machine headless + Portainer for managing a large number of docker containers.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#436

Post by ldng »

tremon wrote: post #396
ldng wrote: post #371

Earlier quoted context omitted.

Yet it's not outside of the Law. At least in Europe, they MUST give all your data back.

Assuming you mean the GDPR, it only obligates them to share the data they have. If their response is "we don't have that data any more", then the GDPR won't help you. It opens them up for a massive claim if it later turns out that they really did have the data somewhere, though.

The "we don't have that data any more" should only apply to "I closed my account" not to the "we unilaterally chose to close you're account and delete all your data just because we can". And if they jumped the gun and can't, they must pay for the prejudice. Period.

They bet on people not suing and they're right most of the time customer don't demand. It does not mean, just because they actually get away with it by play dumb, that there are not legal basis.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#437

Post by account42 »

tremon wrote: post #396
ldng wrote: post #371

Earlier quoted context omitted.

Yet it's not outside of the Law. At least in Europe, they MUST give all your data back.

Assuming you mean the GDPR, it only obligates them to share the data they have. If their response is "we don't have that data any more", then the GDPR won't help you. It opens them up for a massive claim if it later turns out that they really did have the data somewhere, though.

It would certainly be interesting to see the limits of that law tested. Does a fragment in a cache count as them still having the data? What about a copy in an unallocated block on some disk? What about traces left after the data was overwritten (no storage medium is just bits at the physical layer) - are they obliged to extract every last bit that is technically possible?

Re: Tell HN: YouTube and how my wife lost 7 years of work

#438

Post by account42 »

exikyut wrote: post #434
ghusbands wrote: post #370

Earlier quoted context omitted.

Deleting data in response to a GDPR request is explicitly illegal under the GDPR.

Oh, that's pretty awesome! Oooooh, I wonder what happens if I signed up for a service and then requested "all current and future data on, about and related to me"... that would mean it couldn't be deleted until I'd been sent a copy. Forward-acting, perpetual motion FOIA machine go brrrt? Yes please lol

I don't think the GDPR gives you any right to request future data (you can make another request in the future but that will only cover the data stored at the time of that request) so they can always delete the data after providing it to you - which I think is fair.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#439

Post by qmarchi »

exikyut wrote: post #283
qmarchi wrote: post #160

Heyo, First off, sorry to hear that this has happened to you. It's never the for tools to be abused like this and for support be to be so unreachable. I've gone ahead and sent you an email so I can get some details and we can work to recover at least some of the content. Q. Disc: Googler, but I don't work in YouTube.

:) I hope OP got in touch. Thanks for doing the thing. Reading the thread made me think of a curious idea. It's got a couple layers of nuance, but could ultimately be really cool. In short: have a proactively-updated list somewhere that shows the presentation and content of every single email that will be sent before someone is due to lose access to a given service or their whole account. For example this could look…

It's not a terrible idea, and personally, I believe we should be doing more proactive reach-out when events like this are happening. Thing like text messages, push notifications, and big red scary banners on the home pages of unrelated products.

I'll file a Feature Request internally, but given the scope I can't imagine things will be too quick.

Disc: Googler, not in YouTube

Re: Tell HN: YouTube and how my wife lost 7 years of work

#440

Post by kingcharles »

exikyut wrote: post #302
kingcharles wrote: post #131

Earlier quoted context omitted.

It's really disheartening that these support channels are so poor. I had my bank account terminated recently for a valid support request the bank didn't want to deal with as it would require a change to their concrete support script. My girlfriend had her Tumblr account terminated by some automated process and Tumblr won't respond to her. And this was devasting to her, because not only was it content she had spent a…

I am very curious to get a tad more context about the bank issue, if that's straightforward. Also, I have no idea if this will work, but: https://news.ycombinator.com/item?id=19418165 - a bit of quote-googling (recommended to verify) suggests this person may use gmail. ¯\_(ツ)_/¯

It's worth a try, thanks :)

The bank (Square) issue is that I ordered something online, FedEx screwed up the delivery, it got returned to merchant, but merchant does not respond. I asked bank for chargeback, but they can't do one as the package got delivered (back to the merchant). Their support script only allows chargebacks when there is no delivery at all. They tried to get me to persuade FedEx to change the package status to nondelivered, but I refused, so they gave me the money back anyway and closed my account because it was easier than changing their immutable support script to allow for an edge case where a package was delivered, but not delivered to customer.

Post reply on HN