I run a successful SaaS and while we have 2 engineers including myself, sometimes there are issues that are outside of my skill level (usually devops or db-related) or just aren't worth it for me to deal with on my own. I would likely pay 3 figures a month (maybe low 4?) just to have the privilege to field technical questions a couple times per month and ensure I can get good advice/help quickly.
It's not that I don't have developer friends, it's moreso that I respect their time and would rather not bother them for tech problems related to my business. I would love to pay for help, but at the same time my friends would never accept my money, so you can see my dilemma. I've used codementor.io in the past but there's a lot of friction in terms of finding a developer/posting a "job", scheduling a time with them, and so on. I'd like to just field these questions into a discord group, feel zero guilt/shame about it, and feel like someone smart will be able to help me within a reasonable time frame.
Of course, whoever figures this out would need to figure out how to balance the costs and the scope of the problems (i.e. I obviously wouldn't be able to have someone just rewrite my entire app), but for example here are some things that I've recently had questions about that I would love to have solved for me that vary in difficulty:
- What CSS do I need to write for me to get these boxes to look this way given that the widths/heights can be variable? (css questions)
- Figuring out what is going on with node-sass and later versions of Webpacker preventing me from compiling assets. (js problems)
- I have no idea how to do this query in an effective manner, here is my data model, can someone help me write an ActiveRecord or SQL query for this? (DB-related questions)
- We have a massive performance bottleneck in this part of the app, here is the business context of why we did it this way, but also why it ended up being really bloated, I'd like some help talking through a better way of fetching and serializing this data for the frontend. (performance problems)
- Our site is going down intermittently and nginx is giving me weird errors (devops problems).
- Here's a feature we want to implement, what do you think is the best way to execute this in terms of tools, packages, and so on? (general consultative questions)
I know these questions on HN are usually fishing for some 100% automated software solution, but after 5 years of building SaaS, this is the one recurring problem I've had.
Edit: To be clear, I'm not looking to hire a consultant specifically, but rather that I think something like this can be productized if someone were ambitious enough to want to assemble this sort of marketplace.