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Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

1flow.app

61–66 of 66 posts

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#61

Very interesting! Does this work with Expo RN projects?

I've never personally used Expo to create apps, so I'm not 100% sure, but we do have RN SDK support! So I think it should work since Expo is a tool for using RN.

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#62
I had a click through your test widget, 2 small updates that I think could make it feel so much smoother:

1) - Slow fade in is annoying and is just a lag on inputting the feedback.

2) - From what I can tell it doesn't move to the next 'slide' until it receives a response from the server which again feels really slow, if possible move it to the next slide immediately whilst it's sending messages to / from the server in the background.

Great looking product though!

* Also have a dedicated email input field if capturing emails is a value add, having it in a text box that has a 280 character max looks strange

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#63

Earlier quoted context omitted.

Thanks for the suggestion - think it might be a valid approach for us. I saw that "...works 100% identical in production and development mode, except that we don't backup the data from development apps nearly as often" - so does this mean you don't really prevent users from using it in prod if they want to, but just warm them that this may result in loss of data and therefore is not recommended?

Well, we do actively say that you're not allowed to use it in production, and we have the banner to try and discourage it, but we also actively look for suspicious usage patterns on dev accounts.

Aha that makes sense. Thanks for sharing this tip!

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#64

I had a click through your test widget, 2 small updates that I think could make it feel so much smoother: 1) - Slow fade in is annoying and is just a lag on inputting the feedback. 2) - From what I can tell it doesn't move to the next 'slide' until it receives a response from the server which again feels really slow, if possible move it to the next slide immediately whilst it's sending messages to / from the server i…

Thank you for this feedback. Agree with both 1) and 2) and I've noted this down for us to improve next! Plus the email field is a good point, too - when we initially built this we didn't think of email collection use case, but now we're even using it this way ourselves LOL so it's best to build it out.
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