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Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

1flow.app

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Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#41

Post by jensenbox »

fengjiabo2400 wrote: post #39
jensenbox wrote: post #35

So just so I understand this, I need to spend $75 just to see if I like it?

Hey you can actually test it out without putting down a CC. Just embed the code snippet, track one event and then turn on your survey. You will start seeing responses. When you like it enough you can subscribe! Or let us know your feedback. We're also giving detailed live demos via Zoom - you can book one on our landing page. Hope this helps.

I would love to see that stated on the site. At this time there is no indication other than a button that says "free" but we all have been burned by dark patterns - I won't even click that button unless there is a clear statement of what that means.

For me, I work on personal side projects for weeks if not months and need to gather feedback from my loyal fans (family) - I would love to see a free option for 100 or less users - forever.

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#42

Post by motoxpro »

fengjiabo2400 wrote: post #40
motoxpro wrote: post #36

This is great. Two comments/questions 1. What comes with the free tier? Says I can get started for free but not sure if it is a trial or dev account etc. 2. I would love a way for the widget to close if the user clicked outside of the popup instead of having to click the X. It would be nice to have this as a setting to be less intrusive on less important surveys. Actually just thought of a third. The steps seem to lo…

Great points! Here're my answers: 1. Free tier allows you to test for several days without limits and no need to put down CC / payment. 2. Widget to lose when clicked outside: I like this, have put this down on our list. This is something that I'd personally want to see using 1Flow as well! 3. Yeah I agree. Animation should be faster, especially because we load everything instantly so it's just the frontend animation…

Awesome! Thanks!

Would love to see a developer tier. We aren't launched yet so it's always hard to integrate something into the product when you don't exactly know when that will be and have to pay in the meantime. Even if it's EXTREMELY limited (10 tracked users or something) as long as I don't get kicked out I would be happy.

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#43

Post by fengjiabo2400 »

motoxpro wrote: post #42
fengjiabo2400 wrote: post #40

Earlier quoted context omitted.

Great points! Here're my answers: 1. Free tier allows you to test for several days without limits and no need to put down CC / payment. 2. Widget to lose when clicked outside: I like this, have put this down on our list. This is something that I'd personally want to see using 1Flow as well! 3. Yeah I agree. Animation should be faster, especially because we load everything instantly so it's just the frontend animation…

Awesome! Thanks! Would love to see a developer tier. We aren't launched yet so it's always hard to integrate something into the product when you don't exactly know when that will be and have to pay in the meantime. Even if it's EXTREMELY limited (10 tracked users or something) as long as I don't get kicked out I would be happy.

Great feedback! We're gonna add this very soon, like before your free trial ends. Please shoot me a message kai@1flow.app and I'll make sure you get a tier you're happy with :)

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#44

Post by fengjiabo2400 »

jensenbox wrote: post #41
fengjiabo2400 wrote: post #39

Earlier quoted context omitted.

Hey you can actually test it out without putting down a CC. Just embed the code snippet, track one event and then turn on your survey. You will start seeing responses. When you like it enough you can subscribe! Or let us know your feedback. We're also giving detailed live demos via Zoom - you can book one on our landing page. Hope this helps.

I would love to see that stated on the site. At this time there is no indication other than a button that says "free" but we all have been burned by dark patterns - I won't even click that button unless there is a clear statement of what that means. For me, I work on personal side projects for weeks if not months and need to gather feedback from my loyal fans (family) - I would love to see a free option for 100 or le…

Good to know, we are adding this (better explanation) right now on the pricing page. Also planning on a starter tier for your exact situation. If you want to be notified just fill out the pop-up widget on our site and I'll make sure to let you know.

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#45

Post by nfw2 »

I could see this being useful when reporting bugs as well. Seems like the "Oops, something went wrong" screen is pretty standard for handling unexpected errors. Being able to programmatically trigger a user-detailed bug report whenever this happens would be pretty cool.

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#46

Post by fengjiabo2400 »

nfw2 wrote: post #45

I could see this being useful when reporting bugs as well. Seems like the "Oops, something went wrong" screen is pretty standard for handling unexpected errors. Being able to programmatically trigger a user-detailed bug report whenever this happens would be pretty cool.

I love this - this is one use case that I haven't thought about but makes a ton of sense. Will discuss with team on how to best implement this. Ty Ty!

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#47

Post by nfw2 »

Some minor feedback -- I would make it clearer on the landing page and in the docs that there is an npm module available for the web integration. As a frontend engineer, not being able to handle software dependencies as part of my standard build process is a major frustration.

Only supporting snippets signals to me that a company might be behind the times and could be dealing with globals in a way that would cause problems in a complex web app.

Having an npm module as an integration option is a major selling point to me, and I think it might benefit you guys to call this out more clearly.

Re: Launch HN: 1Flow (YC W22) – In-product user feedback for web/mobile apps

#49

Post by fengjiabo2400 »

nfw2 wrote: post #47

Some minor feedback -- I would make it clearer on the landing page and in the docs that there is an npm module available for the web integration. As a frontend engineer, not being able to handle software dependencies as part of my standard build process is a major frustration. Only supporting snippets signals to me that a company might be behind the times and could be dealing with globals in a way that would cause pr…

Great to know this! We will add this in our next version of landing page - thanks for telling me that npm module is important to you as a developer.
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