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Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

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Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#31
All is not lost if your account is mistakenly suspended due to VPN usage. They still allow you to:

* Communicate with reddit admins via /r/reddit.com modmail

* Appeal your suspension via https://www.reddit.com/appeals

with a permanently suspended account. See https://reddithelp.com/hc/en-us/articles/360045734911-My-acc...

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#32

It can be even worse than suspending you, as early as 2018 i noticed they were shadow banning you based on VPN (PIA also). Meaning you could still post but not be seen, or have the ability to notify people you replied to. I've never since bothered to have an account there. Reddit's CEO, like Jack Dorsey, denies 'shadow banning', even though you can test it by getting -100 karma and watching your comments reach nobody…

The -100 shadowban is mostly subreddit dependent, and done via automoderator by the mods of most larger subreddits.

An actual admin shadowban does happen and they are employed, but I don't think they're particularly hidden. As a mod I see "User is shadowbanned" when they message us if they've been shadowbanned from Reddit by the admins.

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#33
Tragedy of the commons, since PIA is popular, its naturally popular with people with actual sockpuppeting and webscraping to do. Switching VPNs to a less popular provider may provide temporary relief, if they are routing through IPs that are not infested with bots.

To get around this and the other Captcha-related annoyances, PIA now offers dedicated IP as a $40-per-year add on:

https://www.privateinternetaccess.com/vpn-features/dedicated...

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#35
post #26

It seems obvious that this is the result of someone else having abused Reddit too much from PIA addresses. I also find blanket proxy bans reasonable: it’s akin to refusing service to those who wear a balaclava to a store.

I see the analogy but there’s a pretty big difference between hiding your face and hiding your device’s IP address. The former is a social norm going back tens of thousands of years, the latter is an arbitrary and artificial artefact of man made technology in the last 30.

A better analogy is sending mail with either proxy return addresses or none at all. Both are socially acceptable in most circumstances.

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#37
post #25

Earlier quoted context omitted.

At work we got a login attack via VPN IPs and we blocked VPNs from login in via AWS WAF and 2 days later a major user was complaining that he cant login. We had to remove the rule. (developers were working on captcha in the meantime) I also used a tunnel when Spotify was not available globally. It did not create any issues. Using a Public VPN is double edged sword. If you really need it its better to setup a wireguar…

Can't you do a captcha with the WAF? I'm pretty sure that's an option on AWS

the attack was to an api endpoint. which is queried via xhr on the main app. adding captcha to it would break the app to all users.

the developers are now working on adding captcha at the application level and also signing the api endpoints.

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#38
post #26

It seems obvious that this is the result of someone else having abused Reddit too much from PIA addresses. I also find blanket proxy bans reasonable: it’s akin to refusing service to those who wear a balaclava to a store.

In this case it’s like wandering in to a store with a balaclava on and receiving a permanent ban from the store.

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#39
It's how the Reddit spam filter works. Once your account is flagged as spam by the system, it would be global shadowbanned automacially. At this stage, your account is essentially finished, it's basically impossible to talk to someone and get your account unblocked. Eventually the account would be deleted, all the post you've ever made would also be gone in the worst-case scenario, just like my previous account.

My Reddit account was banned because I was posting from Tor. I've registered successfully via Tor and was able to use it without any problems for 6 months or so. One day, I was suddenly shadowbanned. I guess it was because the exit node I happened to be using that day was on a "kill on sight" spam blocklist.

I always posted in good faith and never got into any flamewar, a few links I shared were well-received by the subs.

Recently it almost happened again with my current account, but this time I was not global shadowbanned and it seemed to be just a local spam filter (many subreddits have their own anti-spam policies and auto-moderation queues). I sent a message to the Subreddit admin and I was able to post again. But after this incident I've completely stopped accessing my Reddit account via Tor.

Re: Tell HN: Reddit accounts cancellation/suspension caused by VPN usage

#40
post #25

Earlier quoted context omitted.

At work we got a login attack via VPN IPs and we blocked VPNs from login in via AWS WAF and 2 days later a major user was complaining that he cant login. We had to remove the rule. (developers were working on captcha in the meantime) I also used a tunnel when Spotify was not available globally. It did not create any issues. Using a Public VPN is double edged sword. If you really need it its better to setup a wireguar…

Can't you do a captcha with the WAF? I'm pretty sure that's an option on AWS

> Can't you do a captcha with the WAF? I'm pretty sure that's an option on AWS

You can.

I know because our information security office did it to all of our web endpoints. Which are mostly API endpoints. Without telling anyone involved with individual apps, before or even, until specific complaints got to them, after doing it.

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