I think we’re starting to see a bit of “post pandemic” economic factors and that explains some of the shake up on Wall Street as of late. I always felt this about Peloton more than anything though, that it was not going to be able to sustain growth numbers as the pandemic when either of these came to pass: 1) ended officially 2) waned on to the point that it became "normalized" in how to handle day to day activities…
Zoom is most definitely here to stay. I am confident that remote work culture will continue to be a part of normal working culture going forward. There's too many advantages for both labor and businesses to keep remote work alive.
Pre-pandemic almost no remote companies that I knew used Zoom. It was almost exclusively google meet with a few use of other, lesser well known services. Zoom did some great early pandemic marketing and was able to quickly capture market share, especially in the "meeting with a 1000 attendees") type calls. I've known plenty of teams that switched of zoom into other platforms relatively quickly. I suspect that zoom will replace Oracle's webex and similar products for "business meetings" but will not achieve dominance in day to day meeting space.
People already have solutions for the majority of their video chat needs:
- small office meetings: Google meet/slack video - family calls: FaceTime (or equivalent) - socialization: Discord
I suspect Discord will grow a bit as younger people enter the work force. Since they've optimized around gaming/livestreaming their screen sharing video is remarkably more crisp than either Google or Zoom.