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Ask HN: Does targeted advertising work at all?

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71–80 of 158 posts

Re: Ask HN: Does targeted advertising work at all?

#71
It depends heavily on how 'what is being advertised' can be related to 'what people are interested in'.

For example, I ran a small business creating posters from cyclists GPS data. I created FB ads that targeted people that used Strava (I'm a little rusty on the exact terminology but it was "had an interest in the strava.com website") and got lots of clicks with people that tried the service.

However there are topics - window blinds is a good example - that people aren't (in general) interested in for very long - so once the algorithm comes to the conclusion that you like blinds you've probably already made a purchase. Similarly I subscribe to the economist magazine and keep seeing Economist ads - infuriating.

Facebook allows advertisers to remove groups of users (for example those that have purchased a product already) - I don't know why more companies don't use this.

You mention charities - I remember reading that most charitable donations come from people that have already donated to that charity before, although I can't find proof.

Re: Ask HN: Does targeted advertising work at all?

#73

Yes, yes they absolutely do, although not quite at the levels and extent you might think. I worked with an ad network DSP, who's entire business was figuring out what crap to put in front of what users. All I'll say is that they used pretty low down ways to get to people, one example that sticks out was the amount of targeting that went on late Friday, late Saturday night in APAC when folks would stumble home drunk a…

Two questions:

- if the buyer was intoxicated, isn't that sale invalid?

- how is that in any way ethical?

Re: Ask HN: Does targeted advertising work at all?

#74
6 years in adtech, lets say advertisers can distribute a lot of budget and waste it just to get 1 sale and cover for the losses so the numbers make sense. I have seen conversion rates increase 40% with purchase intent (if we know that a user added something to basket).

So what you see is an adtech tax - partially wastage but people will overlook this if they are still profitable on their marketing ROI.

Re: Ask HN: Does targeted advertising work at all?

#75
I recently started dabbling in Google ads for my side project. And I have learnt a lot about advertising through actually running campaigns:

- Different countries have drastically different CPA (cost per action). You can acquire users easily in low-income countries but not US or Canada. So you have to set different CPA target for different countries. Currently Google ads doesn't seem to do adjustments automatically for app campaigns.

- It might take more than one impressions to convert one user. I looked at the conversion paths analysis in Google Analytics and found about 25% of conversions had two or more campaign impressions. Also there's a term called "touchpoints to conversion", basically how many interactions it took for a user to convert. Mine is about 2-3 touchpoints for all campaigns.

- Running ad campaign for my app feels surprisingly similar to the experience of hyper-parameter tuning of ML models. Google in fact does use ML to run campaigns internally. That might also be the reason why the initial phase of campaign doesn't work very well with limited training data and bad initial weights.

Re: Ask HN: Does targeted advertising work at all?

#76
post #67
post #61

Since everybody on HN never ever sees an ad, much less would actively buy something based on one, let me confess to having spent thousands of dollars on products seen in ads. For example, I have many pairs of awesome Portuguese shoes, and I originally found this vendor via their Facebook feed ad. That’s over $1000 of revenue over several years from a targeted ad which (I assume) cost them a dollar when I clicked on i…

What on earth did the ad say that convinced you "I want to buy shoes from some random Portuguese company online?" What did the ad look like? What did it claim? I have no idea why I would trust that company to deliver a product on par with, let alone better, than my current shoe supplying options. I also wonder if you're in the EU or not, as that changes the story. But I understand a lot of people wouldn't want to say…

The ad and pitch on the website was typical for a European higher-end brand that has local history but not the name recognition to really qualify internationally as luxury. They told a credible story of the artisanal tradition and so on. I knew already Portugal had a good reputation for leather products. The risk of buying a pair and maybe having to return it didn’t seem high.

I think I was living in London at the time (pre-Brexit). There’s obviously no shortage of nice shoes in England, but I was new there, so finding a physical store I like was a lot more work.

Re: Ask HN: Does targeted advertising work at all?

#77
post #8
post #5

Yes. Brands, third parties, google, etc have all ran incremental sales lift tests, brand lift studies, customer lifetime value tests, etc and determined how successful tactics are and moved budget accordingly. There is a reason google/etc are worth billions. I’ve posted this comment before, but: 1. It’s hard to tell when someone has bought a product. You buy it at a reseller and the brand will never know. Or you buy…

> It’s hard to tell when someone has bought a product. How about, "I've literally got it in my last-day purchase history on eBay and they keep showing me the same thing and a bunch of related stuff to the item that hasn't even arrived yet, but that they've taken my money for"? ... and then eBay follows me around showing the same stuff on other sites. The thing I've purchased. From eBay. At least, they did, until I go…

At least it’s a thing you bought. I wanted to sell a thing, so I went onto newegg to copy the description and paste it into my eBay listing and I got ads following me around the internet to buy the thing for weeks.

Like, I’m the opposite of interested in buying it, I’m trying to get rid of it.

Re: Ask HN: Does targeted advertising work at all?

#78
post #34

Earlier quoted context omitted.

It is entirely possible that large corporations measure the effectiveness of their advertising by comparing it to sales, and are confusing correlation with causation on a massive scale . They spend more on advertising, and point to sales in the same time frame, as a cause, even if reality disagrees. There are zero incentives for anyone to figure this out and fix it within corporate structures. I'd be thankful it make…

You clearly have no idea what you are talking about. Entire business are built on testing the effectiveness of online advertising, and providing that as a consulting device to brands. Do you think Nike would be happy if their vendor just said, “yeah everything drives positive lift”. Nobody is confusing correlation and causation. These are rigorous studies completed by literal data scientists and statisticians. They a…

> Do you think Nike would be happy if their vendor just said, “yeah everything drives positive lift”.

It's fairly known in the industry (worked in a range of different ad-tech/marketing companies for around a decade), that more or less this is what makes Nike happy.

> They are employed by neutral third parties who make money regardless of the outcome of the study.

This is a bit naive. Same is true for home appraisers, funny how it always works out that the house appraised for just over what you offered (even in insane markets).

This issue is you might get paid this time for being honest, but you won't get paid again.

> completed by literal data scientists and statisticians.

I'm both of these. Saying that "adtech is bullshit" is absolutely too reductionist but you are wildly too naive about the reality of the industry.

Take A/B testing as an example. I've helped people run A/B tests for many years. I establish rigorous testing setups, make sure people understand confidence in the results, distribution of possible outcomes, etc. I'm honest in my work and so are the people running the tests.

But the truth is that A/B test on customer populations are not controlled experiments. One thing that literally no one in the industry does is go back and review the results of the past years A/B tests. The reason why? People don't really want to know. However, it's obvious these results can't be quite right because teams will run 10 A/B tests in a year, each claiming a 5% improvement in conversion, but clearly you don't see this cumulative impact of a >60% increase in conversion over time.

No one want to know this though, because knowing this helps nobody. Nobody is outright lying, but nobody wants to ask. The one time I worked outside of adtech but saw a problem where model results were almost entirely random noise I got in huge trouble for pointing this out.

Same is true across the board in the adtech world.

Someone else recommended "Subprime Attention Crisis by Tim Hwang" and I very strongly recommend that you read this. It's very well researched and was so inline with my experience that I found it so obvious as to almost be dull.

Re: Ask HN: Does targeted advertising work at all?

#79

Yes, yes they absolutely do, although not quite at the levels and extent you might think. I worked with an ad network DSP, who's entire business was figuring out what crap to put in front of what users. All I'll say is that they used pretty low down ways to get to people, one example that sticks out was the amount of targeting that went on late Friday, late Saturday night in APAC when folks would stumble home drunk a…

Two questions: - if the buyer was intoxicated, isn't that sale invalid? - how is that in any way ethical?

> if the buyer was intoxicated, isn't that sale invalid?

Under what law? Am I not allowed to drunkenly order food at a restaurant? What's the threshold for a purchase that should be invalid?

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