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Adobe tricks users into a 12 month contract

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Re: Adobe tricks users into a 12 month contract

#181

Post by chiefalchemist »

bradleyjg wrote: post #152
achow wrote: post #124

Earlier quoted context omitted.

Agree. It is a constant wonderment why Adobe is not called out ‘evil’ more often like its other SV brethren. They are not even good at software engineering and UX.

Evil is thrown around way to much. If you are going to use it for dishonest business practices what’s left for ISIS?

Communications have context. To apply a word to Adobe (as a loose refernce to "Don't be evil.") and then say ISIS is evil, doesn't mean or even imply Adobe === ISIS.

Context, it matters.

Re: Adobe tricks users into a 12 month contract

#182

Post by tonyedgecombe »

NetOpWibby wrote: post #146
achow wrote: post #124

Earlier quoted context omitted.

Agree. It is a constant wonderment why Adobe is not called out ‘evil’ more often like its other SV brethren. They are not even good at software engineering and UX.

They used to be but then competitors sprang up so Adobe got less attention.

Back in the early days they were really good, I remember phoning about some PostScript problems I was having and whoever I spoke to clearly knew it inside out. Now I can't even get a response about obvious bugs in their software.

It's not just Adobe though, this is an industry wide problem.

Re: Adobe tricks users into a 12 month contract

#184

Post by tux3 »

bradleyjg wrote: post #152
achow wrote: post #124

Earlier quoted context omitted.

Agree. It is a constant wonderment why Adobe is not called out ‘evil’ more often like its other SV brethren. They are not even good at software engineering and UX.

Evil is thrown around way to much. If you are going to use it for dishonest business practices what’s left for ISIS?

There's not a limited number of slots for who gets to be called evil.

It's a threshold, not a competition. Sometimes the threshold changes, but crossing it is enough. No matter that other people might be even worse.

Re: Adobe tricks users into a 12 month contract

#185

Post by rdtwo »

Msw242 wrote: post #132
damontal wrote: post #82

Earlier quoted context omitted.

And what if they then send you to collections? Now you’ve got bill collectors after you and your credit affected.

I used a virtual card (and froze it) for adobe. They haven't gone to collections. I get emails from them making offers to get me back on creative cloud. Nothing about the unpaid cancelled account.

Virtual cards are a must with all these nasty subscriptions

Re: Adobe tricks users into a 12 month contract

#186

Post by bradleyjg »

chiefalchemist wrote: post #181
bradleyjg wrote: post #152

Earlier quoted context omitted.

Evil is thrown around way to much. If you are going to use it for dishonest business practices what’s left for ISIS?

Communications have context. To apply a word to Adobe (as a loose refernce to "Don't be evil.") and then say ISIS is evil, doesn't mean or even imply Adobe === ISIS. Context, it matters.

Let’s do literally evil next. That adjective doesn’t get nearly enough use.

Re: Adobe tricks users into a 12 month contract

#187

Post by xyhopguy »

I recently dealt with this. Right before my free trial expired, I went to cancel. A support rep offered another 3 months free. The first red flag was not receiving a log of our conversation. Three months go buy and sure enough, when I went to cancel, they told me I had already committed to a year. Incredible. After some persistence and vague legal threats I managed to receive a full cancelation and refund.

Re: Adobe tricks users into a 12 month contract

#188

Post by cormullion »

Brajeshwar wrote: post #172

I was a victim once. That was when I removed every trace of Adobe from my life and ended my relationship with Adobe that spanned decades. On my way out, and to serve my nostalgic need, I bought the software from Serif's Affinity[1] - Publisher, Photo, Designer. I really wanted to build up a workflow with Lightroom but that was cut short. For now, I'm good with MacOS Photos and some plugins such as Skylum's[2] Photo E…

The Adobe you started your relationship with decades ago was a great company. I wonder when it started to go wrong…

Re: Adobe tricks users into a 12 month contract

#189

Post by nguyenkien »

mrtksn wrote: post #163
londons_explore wrote: post #78

Earlier quoted context omitted.

> we en up getting a standardised interface like the one we have currently Of course you won't. Apple will do everything in their power to make third party payments as painful as possible for both the consumer and the merchant. They'll do things like preventing those apps from auto-filling credit card numbers, and denying them camera permission to scan cards. They'll insist credit card data is sent to an in-country s…

So, if that's Apple fault on Android it must be really good, right? How is the Android side of things going? BTW, there's this thing called MasterPass. It's MasterCard's payment system that applications can request you to authorise the use the cards in the MasterPass wallet. It's quite good experience, they are also very aggressive to collect all your cards in there so if you don't already have a MasterPass there's a…

He not talk about android. Why are you bring that up?

Re: Adobe tricks users into a 12 month contract

#190

Post by bradleyjg »

tux3 wrote: post #184
bradleyjg wrote: post #152

Earlier quoted context omitted.

Evil is thrown around way to much. If you are going to use it for dishonest business practices what’s left for ISIS?

There's not a limited number of slots for who gets to be called evil. It's a threshold, not a competition. Sometimes the threshold changes, but crossing it is enough. No matter that other people might be even worse.

Indeed not. Contemporary society has infinite capacity for moral condemnation.

Is black and white thinking considered a compliment now?

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